Version vom 30. März 2015, 13:42 Uhr (Quelltext anzeigen) Mirjam (Diskussion | Beiträge) (→‎Section 'General') ← Zum vorherigen Versionsunterschied		Version vom 30. März 2015, 13:51 Uhr (Quelltext anzeigen) Mirjam (Diskussion | Beiträge) (→‎Section 'Preferences') Zum nächsten Versionsunterschied →
Zeile 152:		Zeile 152:
	|-		|-
	| Customer Request		| Customer Request
−	| Free text reqeusts	+	| Free text requests
	|-		|-
−	| Prefered Rental	+	| Preferred Rental
−	| Prefered Rental are registered as PPC in Amadeus CSX.	+	| Preferred Rental are registered as PPC in Amadeus CSX.
	|}		|}

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Version vom 30. März 2015, 13:51 Uhr

General

In this tab company profiles will be created and modified.

Layout

User Interface

Section 'General'

Field	Description
Parent company	Administrative assignment of a company, which is the main company.
Travel Department OID	Register the Amadeus Office ID to which the profile will be synchronized. If the field is empty, the profile will be synchronized to the main office ID.
Travel Department Org-ID	Register the Amadeus Organisation ID (allocated to the OID).
Customer No.	AIAN of the company (also synchronized as PIN).
Company	Enter the full name of the company.
Short name	Must be unique in the GDS (PCN)!
Street	Register the street of the company.
Street 2	Add additional street address.
ZIP	Register the ZIP code of the company.
Place	Enter the place of the company.
Country	Chose the country.
phone	Enter the main phone number.
Fax	Enter the main fax number.
E-Mail, E-Mail 2, E-Mail 3	Enter the main E-Mail addresses of the company.
UUID	Add the database number, which is relevant for CSV Uploads (column: company.uuid)
Subsidiaries	Register the parent company or companies, which are associated to the parent Company.
Form of Payment	Register the main credit Card. This credit Card is written as FoP (F. or FP) in the GDS's.
Creditcard No.	Register the Credit card number.
Expiration	Add the expiration date of the credit card (Format DD/YY)
Use as web-card	Here you can specify how the traveller is allowed to use the company card (hotel guarantee or web card). Traveller decides: Traveller can select the use of the company card (optional). Mandatory use: Traveller automatically has chosen the company card. No personal credit card can be used for Hotel guarantee or as web card. Prohibited use: Traveller can not choose the company card and therefore needs to enter a personal credit card.
Web-Card	In this field a second company credit card can be stored. This is useful when the primary card is an AirPlus or BTA card, which will not be accepted as a web card or for hotel guarantee.
Personal cards	Here you can specify how the traveler may use a personal credit card. FP and guarantee: Travellers are allowed to enter a credit card in their profile. This credit card can be used as form of payment, hotel guarantee and web-card. Guarantee only: Travellers are allowed to enter a credit card in their profile. This credit card can be used for hotel guarantee and as web-card None: Travellers are not allowed to use a personal credit card,
Personal CC on	Module: AeTM Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the personal credit card will be transmitted.

Section 'Publishing'

Field	Description
Amadeus CSX	Result of the last synchronization including date, time. Profile record locator.
Profil no.	Profile record locator.
AeTM Communities, Description	Module: AeTM Company related AeTM communities indluding free text description

Section 'Preferences'

Field	Description
Airline Company program
Airline	Choose the Company Airline loyalty programs by using the drop down menu.
Published as	CSX prefix command (OSI or SK)
Guarantee Hotel/Rental car	Guarantee for hotel and car rental with a credit card (company or web card).
Hotel Travel guidelines
Hotel chain	Choose the Hotel chain by using the drop down menu.
Rate code	Definition of the rate code (e.g. RAC, COR). One rate code per chain is permitted
Customer Request	Enter a free text.
Car Travel guidelines
Company	Drop down menu with relevant car rental companies.
Corporate Discount Nummer	Customers Corporate Discount Nummer
Customer Request	Free text requests
Preferred Rental	Preferred Rental are registered as PPC in Amadeus CSX.

Section 'Your Team'

Field	Description
Agency	Travel Agency which the company is allocated.
Confidential	free text
Email delivery	Amadeus Fax Email Plus Amadeus Mail
E-Mail invoice delivery	E-Mailaddress which is used for invoice delivery. This field can be used in profile-action, source 'emailInvoiceDelivery'.
Reporting Office	The Amadeus Office ID will be transmitted as "shadow destination".
AeTM Site-Name	Module: AeTM Entry of the AeTM Site-Name. (e.g. umbrella) The ending of the URL http://e-travelmanagement22.amadeus.com/Login/umbrella is used.
Site Code	Module: AeTM Entry of the AeTM main community (L1)

Section 'Comment'

Comments are free text formats.

Section 'Log'

The log is a history of all saved modifications. The log shows date, time, user and status "saved profile".

Procedures / Processes

Company create / modify

Company profiles can be created, edited and deleted. New companies will be created in the tab "Companies". The click on "Manage companies" and a second click to the green "Plus symbol" will create a new empty input mask for company profile. The Deletion of a company profile also deletes all associated travellers. After saving a company profile (new or modifications) the profile data’s are transmitted to the relevant systems. A Status message is shown in the Section Publishing.

CSV Download / Upload

All traveller profiles from a specific company can be downloaded and uploaded via a CSV-File (comma-separated values).

Every single data fields in the CSV will be transmitted into the Tenzing Faces Profile. Please take into account::

• Mandatory fields has to be filled in the CSV
• Dates like birthday must have the Format dd.mm.yyyy (e.g. 23.06.1962)
• The modifications of numbers (credit card numbers, frequent Flyer numbers) in Microsoft Excel in a CSV-file has some specifications! In Microsoft Excel a number, with more than 15 count, is automatically displayed exponentially.(KB214233). Numbers like 12345678901234567 will be converted in 1.23457E+16. To prevent this situation, numbers should be captured including spaces, e.g. '1234 5678 9012 34567'.

If the upload leads into an error the relevant messages are shown. A printable version of the error message is available in "errorfile".

Update of existing profiles

If an already existing profiles will be updated, the "uuid" and/or "record locator" must be present in CSV. The record locator refers to the Amadeus CSX Profil-Recordlocator.

Technical/Functional Details

Field-Mapping

Faces	CSX	AeTM
Customer No.	AI AN, PIN	n/a
Company	AP	n/a
Short name	PCN	n/a
Street	AB/AD1	n/a
Street 2		n/a
ZIP	AB/ZP	n/a
Place	AB/CI	n/a
Country	AB/CO	n/a
Phone	AP -B	n/a
Fax	AP -F	n/a
E-Mail, E-Mail 2, E-Mail 3	APE or RM*EMAIL	n/a
Form of Payment	FP	n/a
Airline Company program		n/a
Airline	SK oder OS	n/a
Guarantee Hotel/Car rental	PHI/G und PCI/G	n/a
Hotel Travelguidelines		n/a
Hotel chain	PHI/CO	n/a
Rate-Code	PHI/SR	n/a
Customer Request	PHI/SI	n/a
Car Travelguidelines		n/a
Company	PCI/CO	n/a
Corporate Discount Number	PCI/CD	n/a
Customer Request	PCI/SI	n/a
Prefered Rental	PPC	n/a
Confidential	RX	n/a
E-Mail delivery		n/a
E-Mail invoice delivery		n/a
Reporting Office	FK and ES	n/a
Comment	PN	n/a

Profile actions

COPY

Company name, phone, fax

name,phone,fax

Customer No.

externalnr

Email, Email2, Email3

email, email2, email3

Web-Card (Credit card vendor, number, expiration)

fopCreditcardType2,fopNumber2,fopExpiration2

Hotel chain

hotelmemberships#.alliance

Hotel rate code

hotelmemberships[#].membernumber

Car rental company

carmemberships#.alliance

Car rental Coperate Discount Number

carmemberships#.membernumber

Car rental customer reqeust

carmemberships[0].additionalinfo

Guarantee Hotel/Car rental

guarantee

Generic fields, e.g. in Section "Preferences"

mergedgroups:general.header_prefs:0.value

Web-card

webcard

AeTM Community

communities[#].id.community

AeTM Community Descirption

communities[#].name

Parent company

parentCompany.name

Airline Company program (Airline)

airlineincentives#.alliance

Airline Company program (Infotext)

airlineincentives#.additionalinfo

Form of payment - Amadeus CSX

fop

Form of payment - Galileo GWS

fopGws

FILTER

Filter Company name

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '5'][1]

Filter phone business

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']

Filter Fax

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P01']

Filter customer no. / AIAN

//accountingSection[accountingInformation]

Company address

//addressSection

Filter PIN

//generalProfileInformation[globalIndex]

Amadeus CSX

Change of Travel department OID

If on an existing company, a new travel department OID is registered (or modified), then:

1. The company in the old OID is deactivated (also all associated travellers are deactivated)
2. A new company in the registered OID is created
3. In Faces all CSX record locator of all travellers will be deleted. Within the next 60 minutes all travellers affected are created in the new OID

AeTM

Company profiles will not be synchronized into AeTM.