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Most sources are also available in the CSV Export file.
 
Most sources are also available in the CSV Export file.

Version vom 21. Januar 2019, 15:17 Uhr


Overview

Traveller profiles are managed in this tab.

Layout

Manage travellers


User Interface

For user authorization levels and other features click here: Administrator

 


Section 'Login'

 The login details for Umbrella Faces are managed in the 'Login' section,

Field Description
User name Any user name can be chosen, but it must be unique within a travel agency.
Password The password must contain at least 8 characters, with a minimum of one digit, one capital letter and one special character.

If the traveller has no password, a password will be suggested by the system.

Send credentials Here, the traveller's system access details can be sent to the traveller or to the associated travel arranger.

Section 'Publishing'

Field Description
Amadeus CSX, Profile number The result of the last transmission to CSX appears, together with the record locator of the profile.
Galileo WS, Profile number The result of the last transmission to GWS appears, together with the PAR Title of the profile.
AeTM, User name The result of the last transmission to AeTM appears, together with the AeTM Login name.
Password, Confirm Password Enter AeTM Passwort
Cytric, Profil no The result of the last transmission to Cytric appears, together with the Cytric Login name.
Main Travel Group AeTM Community and Role or Cytric Travel Policy Group and Role

For each AeTM community and Cytirc Org-Id which is defined on the associated Company, the role of the traveller can be defined here. The traveller must have a Home Community mandatory.

AeTM Roles:

  • Traveller
  • Appointed Travel Arragner
  • Principal Travel Arranger
  • Travel Approver
  • Fallback Approver

Cytric Roles:

  • User
  • Booker
  • Travel Arranger (all)
  • Travel Arranger
  • Travel Arranger (restricted with Profile Amdin)
  • Travel Arranger (restricted)
  • Trip Approver

For Agencies in which both interfaces (AeTM and Cytric) are activated, the Faces-Roles are displayed before the profile is assosiated to the company (first save). For Agencies with only one interfaces the relevant roles are chose able.

Faces Roles:

  • Appointed Travel Arranger = Appointed Travel Arranger (AeTM) / Travel Arragner (restricted) (CYTRIC)

 

  • Fallback Approver = Fallback Approver (AeTM)

 

  • Principal Travel Arranger = Principal Travel Arranger (AeTM) / Travel Arragner (all) (CYTRIC)
  • Read-only User = User (CYTRIC)

 

  • Restricted Travel Arranger = Travel Arranger (restricted with Profil Admin) (CYTRIC)
  • Travel Approver = Travel Approver (AeTM) / Trip Approver (CYTRIC)
  • Travel Arranger = Travel Arranger (CYTRIC)

 

  • Traveller = Traveller (AeTM) / Booker (CYTRIC)

 

Section 'General'

Field Description
Company The company, to which the traveller is associated
Gender 'Mr', 'Mrs', 'Ms' or  'Unkown'
Title As titles are currently available:
  • DR
  • PROF
First name The first name of the traveller as in the passport. This is a required field.
Middle name Here you can specify an optional middle name, according to the passport
Surname The last name of the traveller as in the passport. This is a required field
Date of birth The date of birth of the traveller. This is a required field for the traveller and company administrators.
  • Company
  • For supporters and agency administrators this field is 'no' required field.

    Citizenship Here the citizenship is registered by choosing the country of origin
    Language Here the language of the user interface can be selected
    Phone business Register the business phone number of the traveller
    Phone private Register the private phone number of the traveller
    Mobile Register the mobile phone of the traveller
    E-Mail Register the E-Mail address of the traveller
    Itinerary / e-ticket If this checkbox is disabled, a '* PAX' is entered in the CSX profile before the e-mail address to devalue the address (eg PAX*NAME@COMPANY.COM)
    Out of Office until The absence of the traveller (relevance for approvers)
    Traveller
  • Company
  • If this box is checked, the travellers profile is a traveller. Can only be assigned by the supporter or company administrator / profile manager.

    Arranger / Assistance
  • Company
  • If this box is checked, the travellers profile is an arranger. Can only be assigned by the supporter or company administrator / profile manager.

    Approver
  • Company
  • If this box is checked, the travellers profile is an approver. Can only be assigned by the supporter or company administrator / profile manager.

    Credit cards If "Personal Credit Cards" are allowed on the Company, the traveller may deposit its private credit cards here.
    Card Type Credit Card type
    Creditcard no. Credit Card of the traveller
    Expiration The expiration date of the credit card
    Use as form of payment This credit card is written as FoP (F. or FP) in the GDS's.
    Add new Register unlimited credit cards
    Other forms of payment Selection of "-" none, invoice or cash

    Declaration profile types "Arranger, Approver"

    Various functions and privileges can be assigned by activating the checkmark of arranger, approver and profile manager.

    Profile Type Function/Rights
    Arranger can be selected as arranger in the section Administration

    With his access, the Arranger is allowed to manage the associated travellers. He can not delete profiles.

    Module: AeTMAdditionally the role of "appointed travel arranger" and "principal travel arranger" will be listed


    Module: CytricAdditionally the role of "Travel Arranger (restricted)", "Travel Arranger (restricted with Profil Admin)", "Travel Arranger" and "Travel Arranger (all)" will be listed.


    Approver can be selected as approver in the section Administration With his access, the Approver is allowed to manage the associated travellers. He can not delete profiles.
    Module: AeTMAdditionally the role of "travel approver" and "fallback approver" will be listed.


    Module: CytricAdditionally the role of "Trip Approver" will be listed.


    One or more types can be assigned to a Profile.

    Section 'Preferences'

    Field Description
    Seat request Choose between window and aisle seat (the seating preference is taken into account when booking, but it is not guaranteed and subject to change).
    Meal request Enter food preferences of travellers (eg: Gluten Intolerance).
    Smoker Check, if the traveller is a smoker.
    Web-card Select the credit card here, if in the company or traveller profile a web-card is available (web-booking).
    Airline Company program
    Airline Enter your airline / alliance frequent flyer program here.
    Number Register the loyalty program number of the traveller of the airline / alliance here.
    PIN Register the PIN number of your loyalty program here.
    Hotel Program
    Hotel guarantee Select the credit card to guarantee the hotel if available in the company or traveller profile.
    Hotel chain Enter the Hotel chain here.
    Number Register the hotel loyalty program number of the traveller here.
    Customer request Enter specific customer requests manually.
    Car Program
    Guarantee car rental Select the credit card to guarantee the car rental if available in the company or traveller profile.
    Rental car company Select the Rental car company here.
    Number Register the car loyalty program number of the traveller here.
    Customer request Enter specific customer requests manually.
    Rail information
    Card Select the Card type
    Number Register the rail loyalty program or/and rail discount number of the traveller.
    Expiration Enter the expire date of the rail loyalty/discount card.
    Collect points Activate/deactivate if the traveller wants to collect points
    Class Preferred Seat Class
    Delivery Delivery option for the train ticket
    Wagontype Preferred Wagontype
    Wagon extra Preferred Wagon extra
    Seat Preferred Seat for train journey
    Identification From of Identification to collect train ticket

    Section 'Travel documents'

    Field Description
    Passport data
    Nationality Enter the nationality of the traveller here.
    Passport number Enter the passport number here.(all blanks and special characters will be not synchronise to the different interfaces)
    Date of issue Enter the date of issue of the passport.
    Place of issue Enter the place of issue of the passport.
    Issue Country Enter the issue country of the traveller here.
    Expiration date Enter the date of expiration of the passport.
    Visa Information
    Country Register the country for which the visa is valid.
    Number Enter the visa number here.
    Date of issue Enter the date of issue here.
    Expiration date Enter the date of expiration here.
    Entry type drop down of single, double or multiple entry
    Identification cards
    Country Enter the nationality here.
    Number Register the number of the identification Card.

    Section 'Administration'

    The following fields shall apply to the arranger as well as approver and emergency contact

    Field Description
    First name First name of the arranger/approver/emergency contact
    Surname Surname of the arranger/approver/emergency contact
    E-Mail E-Mail address of the arranger/approver/emergency contact
    Phone Phone number of the arranger/approver/emergency contact
    Itinerary / e-ticket If this checkbox is disabled, a '* PAX' is entered in the CSX profile before the e-mail address to devalue the address (eg PAX*NAME@COMPANY.COM)

    Section 'Comment'

    Any text can be inserted in the 'Comment' field.
    Module: CSX

    Comments are published as profiles Notes to the CSX.


    Section 'Log'

    The log is a history of recent changes. Date, time, user and the status "saved profiles" is displayed

    AeTM Integration

    If Faces is configured as "profiles exit point" in AeTM, the profile of the traveller will appear in Faces

    AeTM Profil Tab

    • The Umbrella Faces Login-Data will be hidden
    • The publishing-status will only be shown for AeTM

    Workflows / Processes

    Create and edit Travellers

    Reisende anlegen

  • company
  • agency
  • admin
  • Create a new traveller by clicking on "Manage travelers" and then click the plus icon on the right hand side. This opens a new travellers mask.

    Following fields are mandatory in order to create a new profile: User Name, company, gender, first name, surname, email address, birth date

    Birth date is not mandatory for a supporter and agency administrators

    Search travellers

    Following terms can be used when searching for a traveller:

    • First name
    • Last Name
    • CSX profile number
    • AeTM Username
    • Company Name

     

    Send credentials

    By clicking on "send credentials" the login information will be sent to the traveller via email. This function always generates a new, temporary password. With the first login, the traveller must set a new password and accept the Privacy Policy.

    Technical / Functional Details

    Field-Mapping

    There is no standard mapping for Galileo. The setup can be individually done in the Custom Publish Actions.


    Amadeus, umbrella.net, AeTM, Cytric

    Faces CSX AeTM umbrella.net cytric
    Company PCN   Company  
    Username   Login Name   User Name
    Main travel group   Community Codes   Travel Policy Group
    Add. travel group   Community Codes    
    Role   Role    
    Gender NM (MR / MRS) Gender Title Personal Data/Greeting
    Title NM Title of Passenger   Personal Data/Title
    First name NM First name First name Personal Data/First name
    Middle name NM Middle name   Government ID and Visa Data/Middle name
    Surname NM Surname Name Personal Data/Last name
    Date of birth PBD Date of birth Date of birth Personal Data/Date of birth
    Nationality PCZ     Personal Data/Country of Citizenship
    Language   Preferred Language Language Personal Preference/Language Preference
    Phone business AP -B Business Phone Telephone 1 Personal Data/Telephone
    Phone private AP -H   Telephone 2 Personal Data/Home Address - Telephone (if cytric source for home address is in use, e.g. home_street)
    Mobile phone selectively AP -M or APM Mobile Phone 1 Mobile Personal Data/Mobile Telephone
    E-Mail Depending on the "dispatch e-mail" in the Company Profile:
    • Amadeus Mail:
      • If "Itinerary" is activated: APE-
      • If "Itinerary" is deactivated: APE-PAX*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL
      • If "Itinerary" is deactivated: RM*PAX*EMAIL
    E-Mail 1 E-Mail Personal Data/eMail
    Form of payment / credit cards FP (if "use as form of payment is activated)
    • Credit card (Index is adjustable CC1, CC2, CC3)
    • Airline Ticket Payment(if "use as form of payment is activated)
    Credit Cards (Main or Lodge) Credit Card and Payment Card Information
    Seat request ST/A oder ST/W Seat Preference Booking data-Preferences-Seat Personal Preference/My Air Travel Preferences/Seat
    Meal request SR* Meal Preference Booking data-Preferences-Food Personal Preference/My Air Travel Preferences/Special Meal Request
    Smoker PSH/Y, PSH/N Smoking Preference Booking data-Preferences-Smoker  
    Airline Company program        
    Airline + Number FFN

    LH card beginning with no. 9999 are published as SR FQTV LH-

    Frequent Flyer

    Booking data-Memberships-Type (Flight) Frequent Traveller Numbers for Airlines
    PIN RX      
    Hotel Program        
    Hotel guarantee PHI/G Hotel Guarantee/Payment    
    Hotel chain PHI/CO Frequent Hotel Guest/Hotel Chain Booking data-Memberships-Type (Hotel) Frequent Traveler Numbers for Hotel Chains
    Number PHI/ID Frequent Hotel Guest/Loyalty Number Booking data-Memberships-Type (Hotel) Frequent Traveler Numbers for Hotel Chains
    Customer request PHI/SI      
    Rental car travel policy        
    Guarantee Car Rental PCI/G Car Guarantee    
    Rental car company PCI/CO Frequent Renter Membership/Car Renter Chain Booking data-Memberships-Type (Rentalcar) Frequent Traveller Numbers for Rental Car Vendors
    Number PCI/ID Frequent Renter Membership/Loyalty Number Booking data-Memberships-Type (Rentalcar) Frequent Traveller Numbers for Rental Car Vendors
    Customer request PCI/SI      
    Special request PCI/SQ      
    Rail information        
    Card

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM

    Amadeus Rail:

    • RMR/RC/
       

    Rail Discount Card/Card Provider and Type (BC25, BC50, BCB25, BCB50 )

    Number

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM

    Amadeus Rail:

    • RMR/RC/
       

    Rail Discount Card/Card number

    Experation

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM

    Amadeus Rail:

    • RMR/RC/
       

    Rail Discount Card/Valid through

    Collect points

    Germany Rail:

    • RM*DB:BC:

    Amadeus Rail:

    • RMR/LC/
        Frequent Traveler Numbers - Rail/Rail Company and Card Type/Number/Valid through
    Class

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM
    • RM*DB:RW:

    Amadeus Rail:

    • RMR/RC/
       
    • Rail Discount Card/Card class
    • Personal Preferences/My Rail Travel Preferences/Class of service
    Delivery RM*DB:RW:      
    Wagontype RM*DB:RW:     Personal Preferences/My Rail Travel Preferences/Type of Carriage
    Wagon extra RM*DB:RW:     Personal Preferences/My Rail Travel Preferences/Type of Carriage
    Seat RM*DB:RW:     Personal Preferences/My Rail Travel Preferences/Seating preferences
    Identification RM*DB:OLT:      
    Passport data Choice between 'PAS' and/or SR DOCS Passport 1/Passport 2   Government ID and Visa Data
    Nationality PAS/CO Country of Citizenship Booking Data-Passport-Nationality Government ID and Visa Data/Country of Citizenship
    Passport number PAS/NR Passport number Booking Data-Passport-Number Government ID and Visa Data/Government ID Number
    Issue date PAS/IS   Booking Data-Passport-Date of issue  
    Issue Country       Government ID and Visa Data/Issuing Country
    Expiration date PAS/EX Expiration date Booking Data-Passport-Expiry Date Government ID and Visa Data/Government ID Expiry Date:
    Visa Information        
    Country PIV/CO     Government ID and Visa Data/Visa Country
    Number PIV/NR     Government ID and Visa Data/Visa Number
    Issue date PIV/IS     Government ID and Visa Data/Visa Issue Date
    Expiration date PIV/EX     Government ID and Visa Data/Visa Expiration Date
    Entry type       Government ID and Visa Data/Visa type
    Identification cards        
    Country PID/CO      
    Number PID/NR      
    Arranger Depending on the "dispatch e-mail" of the Company:
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-ARR
      • If "Itinerary" is deactivated: AP ARR*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-ARR
      • If "Itinerary" is deactivated: RM*ARR*EMAIL:
    Assignement of the arranger (appointed travel arranger / principal travel arranger)   Personal Preferences/Select Travel Arranger
    Approver Depending on the "dispatch e-mail" of the Company:
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-AUT
      • If "Itinerary" is deactivated: AP AUT*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-AUT
      • If "Itinerary" is deactivated: RM*AUT*EMAIL:
    Assignement of the approver (travel approver / fallback approver)   Personal Preferences/Select Your Trip Approver for the Basic Approval System
    Emergency Depending on the "dispatch e-mail" of the Company:
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-ECT
      • If "Itinerary" is deactivated: AP ECT*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-ECT
      • If "Itinerary" is deactivated: RM*ECT*EMAIL:
    Emergency Contact Name

    Emergency Contact Number

      Emergency Contact Information/Name/Telephone
    Comments PN      

     






    Sabre, Farelogix, Concur

    Faces Sabre Red Profiles Farelogix Concur
    Company      
    Username     Login Name
    Main travel group     Rule Class
    Add. travel group      
    Role     Employee Position / Title
    Gender Traveler Information / Traveler Information / Gender PNR Elements/Traveller/Title
    Information/Personal Data/Gender
    Information/Documents/Title
    Personal Information / Title
    Title Traveler Information / Traveler Name / Title PNR Elements/Traveller/Title
    Information/Documents/Title
    Personal Information / Title / Suffix
    First name Traveler Information / Traveler Name / First Name PNR Elements/Traveller/First Name
    Information/Documents/First Name
    Personal Information / First name
    Middle name Traveler Information / Traveler Name / Middle Name PNR Elements/Traveller/Middle Name
    Information/Documents/Middle Name
    Personal Information / Middle name
    Surname Traveler Information / Traveler Name / Last Name PNR Elements/Traveller/Last Name
    Information/Documents/Last Name
    Personal Information / Last name
    Date of birth Traveler Information / Traveler Information / Date of Birth Information/Personal Data/Date of Birth International Travel: Passports and Visas / Passport Date of Birth
    Nationality   Information/Personal Data/Country of Citzien International Travel: Passports and Visas / Passport Nationality
    Language   Information/Personal Data/Language  
    Phone business Contact Information / Phone / Phone Type <Business>/ Full Phone Number PNR Elements/Telephone/"Type Business" Contact Information / Work phone
    Phone private Contact Information / Phone / Phone Type <Home> / Full Phone Number PNR Elements/Telephone/"Type Home" Contact Information / Home phone
    Mobile phone Contact Information / Pone / Phone Type <Cell> / Full Phone Number PNR Elements/Telephone/"Type Mobile" Contact Information / Mobile devices
    E-Mail Contact Information / Email / Email Type <Business> / Email Address PNR Elements/Email E-Mail Addresses
    Form of payment / credit cards Form of Payment / Payment Usage <Airline> / Trip type <All> / Card Code, Card Number, Expiration Date, Additional Information
    (only published if "use as form of payment" is activated
    PNR Elements/Creditcard Credit Cards
    Other forms of payment Form of Payment / Payment Usage <Airline> / Trip type <All> / Cash PNR Elements/Other Form of Payment  
    Seat request Air Preferences / Seat Type   Travel Preferences / Air Travel Preferences / Seat (& Seat Section)
    Meal request Air Preferences / Meal Type PNR Elements/Special Service Reqeust Travel Preferences / Air Travel Preferences / Special Meals
    Smoker Air Preferences / Seat Type    
    Webcard Form of payment / Payment usage <Low Cost Carrier> / Trip type <all>    
    Airline Company program      
    Airline + Number Frequent Flyer / Vendor Code / Programm / Membership ID PNR Elements/Airline
    PNR Elements/Number
    Travel Preferences / Frequent-Traveler Programs / Air Carrier & Number
    PIN Frequent Flyer / Vendor Code / Programm / Additional Information    
    Hotel Program      
    Hotel guarantee Form of Payment / Payment usage <Hotel> / Trip type <all> / Card Code, Card Number, Expiration Date    
    Hotel chain Hotel Preferences / Loyalty Program / Vendor Code Preferences/Hotel Basic Preferences/Hotel Chain Travel Preferences / Frequent-Traveler Programs / Hotel
    Number Hotel Preferences / Loyalty Program / Membership ID   Travel Preferences / Frequent-Traveler Programs / Number
    Customer request Hotel Preferences / Loyalty Program / Additional Information Preferences/Hotel Basic Preferences/Special Information Travel Preferences / Hotel Preferences / Room Type & Smoking Preference & Message to Hotel Vendor
    Rental car travel policy      
    Guarantee Car Rental Form of Payment / Payment usage <Car> / Trip type <all> / Card Code, Card Number, Expiration Date    
    Rental car company Rental Car Preferenes / Loyalty Program / Vendor Code Preferences/Car Basic Preferences/Car Company Travel Preferences / Frequent-Traveler Programs / Car Rental company
    Number Rental Car Preferenes / Loyalty Program / Membership ID   Travel Preferences / Frequent-Traveler Programs / Number
    Customer request Rental Car Preferenes / Loyalty Program / Additional Information Preferences/Car Basic Preferences/Special Information Travel Preferences / Car Rental Preferences / Car Type & Smoking Preference & Car Transmission & Message to Car Rental Vendor
    Special request      
    Rail information Rail Preferences / Disount and/or Loyalty Program    
    Card

    Vendor Code and Program

      Travel Preferences / Frequent-Traveler Programs / Rail Carrier
    Number

    Discount ID

      Travel Preferences / Frequent-Traveler Programs / Number
    Experation

    Expiration Date

       
    Collect points

     

       
    Class

    Rail Preferences / Compartment Type

       
    Delivery      
    Wagontype      
    Wagon extra      
    Seat      
    Identification      
    Passport data Traveler Information / Official Documents / Type<Passport> 
    (First Name, Last Name, Middle Name, Title published form Faces fields First Name, Surename, Middle Name, Title)
    Information/Documents/Type "Passport" International Travel: Passports and Visas
    Nationality Nationality Information/Documents/Country International Travel: Passports and Visas / Passport Nationality
    Passport number Document Number Information/Documents/Number International Travel: Passports and Visas / Passport Number
    Issue date Effective Date Information/Documents/Issue Date International Travel: Passports and Visas / Passport Date Issued
    Issue Place Issue Location    
    Issue Country Doc Issue Country   International Travel: Passports and Visas / Passport Place Issued (City, State, Country)
    Expiration date Expiration Date Information/Doucments/Expires International Travel: Passports and Visas / Passport Expiration
    Visa Information Traveler Information / Official Documents / Type<Visa>
    (First Name, Last Name, Middle Name, Title published form Faces fields First Name, Surename, Middle Name, Title)
    Information/Documents/Type "Visa Waiver" International Travel: Passports and Visas
    Country Doc Issue Country Information/Documents/Country International Travel: International Visas / Visa Nationality
    Number Document Number Information/Documents/Number International Travel: International Visas / Visa Number
    Issue date Effective Date Information/Documents/Issue Date  
    Expiration date Expiration Date Information/Doucments/Expires International Travel: International Visas / Visa Expiration
    Entry type Additional Information Information/Documents/Description International Travel: International Visas / Visa Type
    Identification cards Traveler Information / Official Documents / Type<National Identity Card>
    (First Name, Last Name, Middle Name, Title published form Faces fields First Name, Surename, Middle Name, Title)
    Information/Documents/Type "Idenity Card"  
    Country  Nationality Information/Documents/Country  
    Number Document Number Information/Documents/Number  
    Issue date Effective Date Information/Documents/Issue Date  
    Expiration date Expiration Date Information/Doucments/Expires  
    Arranger Travel Authorizer/Arranger / Traveler Arranger / First Name / Last name / Phone Number / Email Address PNR Elements/Telephone/Type "Travel Arranger" Assistants and Travel Arrangers / Your Assistants and Travel Arrangers
    Approver Travel Authorizer/Arranger / Traveler Authorizer / First Name / Last name / Phone Number / Email Address   Assistants and Travel Arrangers / Your Assistants and Travel Arrangers
    Emergency Contact Contact Information / Emergency Contact / Type <Business>   Emergency Contact 
    First Name First Name   Name
    Surename Last Name   Name
    E-Mail Email Address    
    Phone Full Phone Number PNR Elements/Telephone/Type "Emergency" Phone
    Comments General Information / Category <General> / Type <Remark (5 Fields)>/ Information Information/Notes  

    Profile actions

    FILTER

    Amadeus CSX

    Faces CSX FILTER
    Name NM1 //travellerInformationSection/travellerInformation
    Date of birth PBD //generalTravellerInformation/personalTravellerInformation/birthDate
    Nationality PCZ //generalTravellerInformation/personalTravellerInformation/citizenship
    Phone business AP -B //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']
    Phone private AP -H //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '4']
    Mobile phone
    • AP -M
    • APM
    • //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P07']
    • //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P25']
    E-Mail
    • Amadeus Mail:
      • If "Itinerary" is activated: APE-
      • If "Itinerary" is deactivated: APE-PAX*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL
      • If "Itinerary" is deactivated: RM*PAX*EMAIL
    • Amadeus Mail:
      • not available
      • //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'PAX*')]
    • Amaeus Fax Email Plus
      • not available
      • //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, '*PAX*')]
     
    Form of payment / credit cards FP (if "use as form of payment is activated) //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier='3' and pnrElementInformation/pnrElementIdentification/informationType='16']
    Seat request ST/ //seatAndServiceRequests[seatAndServiceRequestInformation/seatRequestInformation/seatCharacteristic]
    Meal request SR* //seatAndServiceRequests[substring(seatAndServiceRequestInformation/serviceRequestType/ssrCode, string-length(seatAndServiceRequestInformation/serviceRequestType/ssrCode) - string-length('ML') +1) = 'ML']
    Smoker PSH //smokingPreferences
    Airline Company program    
    Airline + Number FFN //frequentTravellerSection
    PIN RX

    //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RX' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, 'PIN')]

    Hotel Program   //hotelCustomerInformation
    Hotel guarantee PHI/G //hotelCustomerInformation/customerInformation/guarantee
    Hotel chain PHI/CO  
    Number PHI/ID  
    Customer request PHI/SI  
    Rental car travel policy   //carCustomerInformation
    Guarantee Car Rental PCI/G  
    Rental car company PCI/CO  
    Number PCI/ID  
    Customer request PCI/SI  
    Rail information Amadeus Rail Mapping(complete) RMR/PPS
    • //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/category, 'R')]
    • //preStoredEntry[preStoredLine and contains (preStoredLine, 'R//FID')]
    Travel documents (Documents)
    • PAS/PIV/PID
    • PID
    • PIV
    • PID
    • //documentSection
    • //documentSection[count(identityDocument)=count(identityDocument[type='P'])]
    • //documentSection/identityDocument[type='V']
    • //documentSection/identityDocument[type='I']
    TSA SR DOCS //seatAndServiceRequests[seatAndServiceRequestInformation/serviceRequestType/ssrCode='DOCS' and contains (seatAndServiceRequestInformation/serviceRequestType/freeText, '///')]
    APIS SR DOCS-P/ //seatAndServiceRequests[seatAndServiceRequestInformation/serviceRequestType/ssrCode = 'DOCS' and starts-with(seatAndServiceRequestInformation/serviceRequestType/freeText, 'P/')]
    Arranger Name & Phone AP <Name> <phone>,/-ARR //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType != 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ARR')]
    Arranger Depending on the "dispatch e-mail" of the Company:
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-ARR
      • If "Itinerary" is deactivated: AP ARR*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-ARR
      • If "Itinerary" is deactivated: RM*ARR*EMAIL:
    • Amadeus Mail:
      • //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ARR')]
      • //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'ARR*')]
    • Amadeus Fax Email Plus
      • //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, ',/-ARR')]
      • //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, '*ARR*')]
    Approver Name & Phone AP <Name> <phone>,/-AUT //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType != 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-AUT')]
    Approver
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-AUT
      • If "Itinerary" is deactivated: AP AUT*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-AUT
      • If "Itinerary" is deactivated: RM*AUT*EMAIL:
    • Amadeus Mail:
      • //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'AUT*')]
      • //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'AUT*')]
    • Amadeus Fax Email Plus
      • //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, ',/-AUT')]
      • //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, '*AUT*')]
    Emergency Name & Phone AP <Name> <phone>,/-ECT //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and contains(pnrElementInformation/longFreeTextData, ',/-ECT')]
    Emergency Email
    • Amadeus Mail:
      • If "Itinerary" is deactivated: AP ECT*
    • Amadeus Fax Email Plus
      • If "Itinerary" is deactivated: RM*ECT*EMAIL:
    • Amadeus Mail:
      • //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'ECT*')]
    • Amadeus Fax Email Plus
      • //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, '*ECT*')]
    Comments PN  

    Generell: Filter all email addresses

    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, '@')]
    

     


    COPY

    General (all interfaces)

    Most sources are also available in the CSV Export file.

    Company assignement

    company.name
    

    Surname, first name, middle name, gender (GDS Format)

    gdsName
    

    Surname, first name, gender (GDS Format)

    gdsNameShort
    

    Main Travel Group (Description)

    homeCommunityDescription
    

    Visa Information / Entry type

    visa#.visaEntry
    

    Last Modification in Profil (Histroy)- used format = DDMMMYY HH:MM

    lastModified
    

    Credit Card / only use as Fop = true

    fopCreditcards#.
    

    Credit Card / only use as FoP = false

    nonFopCreditcards#.
    

    Credit Card / all Credit Cards

    sortedCreditcards#.type,sortedCreditcards#.number,sortedCreditcards#.expiration
    

    Car Rental guarantee

    carGuaranteeCardExtended.type,carGuaranteeCardExtended.number,carGuaranteeCardExtended.expiration
    

    Hotel guarantee

    hotelGuaranteeCardExtended.type,hotelGuaranteeCardExtended.number,hotelGuaranteeCardExtended.expiration
    

    Webcard

    webPaymentCardExtended.type,webPaymentCardExtended.number,webPaymentCardExtended.expiration
    

    Credit Card Type

    sortedCreditcards#.type
    

    Credit Card Number

    sortedCreditcards#.number
    

    Credit Card Expiration

    sortedCreditcards#.expiration
    

    Rail Form of Payment

    formOfPaymentRail
    

    Other Form of Payment (INV, CAHS)

    additionalFormOfPayment
    

    Arranger Contact Email

    arrangercontacts#.email
    

    Arranger Contact Firstname

    arrangercontacts#.contact.firstname
    

    Arranger Contact Surename

    arrangercontacts#.contact.name
    

    Arranger Contact Phone Business

    arrangercontacts#.contact.phoneBusiness
    

    Approver Contact Email

    approvercontacts#.email
    

    Approver Contact Firstname

    approvercontacts#.contact.firstname
    

    Approver Contact Surename

    approvercontacts#.contact.name
    

    Approver Contact Phone Business

    approvercontacts#.contact.phoneBusiness
    

    Fixed Entry

    genFixed
    e.g. Source: genFixedTEST Target: RM*{} GDS Result: RM*TEST 
    

    Primary Passport

    primaryPassport.number
    

    not Primary Passport

    secondaryPassports#.number
    

     

     

     

     

     

    Cytric Source

    Cytric Sources can be used in the custom field definitions.

    Example:

    Cytruc Source

    First additional eMail

    firstAdditionalEMail
    

    Second additional eMail

    secondAdditionalEMail
    

    Location

    companyBinding.cytricLocation
    

    Division

    companyBinding.cytricDivision
    

    Airline Discount Card Type (Air France)

    AirlineDiscountCardType_AF_0
    AirlineDiscountCardType_AF_1
    AirlineDiscountCardType_AF_2
    

    Airline Discount Number (Air France)

    AirlineDiscountCardNumber_AF_0
    AirlineDiscountCardNumber_AF_1
    AirlineDiscountCardNumber_AF_2
    

    Airline Discount Valid through (Air France)

    AirlineDiscountCardValidity_AF_0
    AirlineDiscountCardValidity_AF_1
    AirlineDiscountCardValidity_AF_2
    

    Airline Discount Card Type (Scandinavian Airlines - SAS)

    AirlineDiscountCardType_SK_0
    

    Airline Discount Number (Scandinavian Airlines - SAS)

    AirlineDiscountCardNumber_SK_0
    

    Airline Discount Valid through (Scandinavian Airlines - SAS)

    AirlineDiscountCardValidity_SK_0
    

    Redress Number

    redressNumber
    

    Known Traveller Number

    knownTravNumber
    

    Home Address Street

    home_street
    

    Home Address Postal Code

    home_zip
    

    Home Address City

    home_city
    

    Home Address State

    home_state
    

    Home Address Country

    home_country
    

    Home Address Mobile number

    home_mobile
    

    Home Address Email

    home_email
    

    My Air Travel Preferences - Default Departure City

    AirPreferences_DepartureCode
    

    Send Confirmation eMail as

    emailFormat
    

    Business Address Company

    business_company
    

    Business Address Street

    business_street
    

    Business Address Postal Code

    business_zip
    

    Business Address City

    business_city
    

    Business Address State

    business_state
    

    Business Address Country

    business_country
    

    Business Address Telefax

    business_fax
    

    Emergency Contact - Relationship

    emergency_relationship
    

    Emergency Contact - Country

    emergency_country
    

    External Profil ID

    externalReference
    

    Passport Gender

    passport_gender
    

     

     

     

     

     

    Sabre Source

    Sabre Sources can be used in custom field and/or custom published actions.

    Customer Number (DK) - Trip Type: Coporate/Business

    customerNumber
    

    Customer Number (DK)- Trip Type: Group

    customerNumber¥T/GP
    

    Customer Number (DK)- Trip Type: Leisure

    customerNumber¥T/LS
    

    Customer Number (DK)- Trip Type: All

    customerNumber¥T/AZ
    

    Customer Number (DK)- Trip Type: Emergency

    customerNumber¥T/EM
    

    Customer Number (DK)- Trip Type: Family

    customerNumber¥T/FM
    

    Corporate Travel Policy (CTP)

    ctpName
    

    Employee Information / Employee ID

    employeeId
    

    Employee Information / Cost Center

    employeeCostCenter
    

    Employee Information / Project ID

    projectId
    

    Employee Information / Department

    department
    

    Employee Information / Job Title

    jobTitle
    

    Traveller Information / Redress Number

    redressNumber
    

    Traveller Information / Known Traveller Number

    knownTravNumber
    
    

    Traveller Information / Official Document / Country Birth

    birthCountry
    

    Traveller Information / Official Document / Place of Birth

    birthPlace
    

    Reference Information /Reference Field "Ohters" / Additional information

    ₵<name>₵
    

    Contact Information / Phone / Full Phone Number

    9
    

    Contact Information / Phone / Full Phone Number / City Airport Code

    9{}¥A/VIE
    

    Contact Information / Phone / Full Phone Number / Type Home

    9{}-H
    

    Contact Information / Phone / Full Phone Number / Type Mobile

    9{}-M
    

    Contact Information / Email / Email Address

    PE¥
    

    Contact Information / Email / Email Address / Type Home

    PE¥{}¥T/HOM
    

    Contact Information / Email / Email Address / Type Business / to,CC,BCC etc.

    PE¥{}¥T/BUS,U/ECC
    

    BCC = Blind Carbon Copy, FRM = From, RPL = Reply to, ECC = Email Carbon Copy

    Ohter PNR move data

    Ø
    

    Priority Remarks

    ɸ
    

    General Information / Category "General" /Type "Remark (5 Field)"

    5.
    

    Hotel Preferences / Room type (Trip Type: All)

    HotelPreferences_RoomTypeCode
    

    Rental Car Preferences / Specific Car Typ - Category Code (Trip Type: All)

    VehiclePreferences_CategoryCode
    

    Rental Car Preferences / Specific Car Typ - Body Type (Trip Type: All)

    VehiclePreferences_BodyCode
    

    Rental Car Preferences / Specific Car Typ - Air conditioning and Fuel (Trip Type: All)

    VehiclePreferences_FuelCode
    

    Rental Car Preferences / Specific Car Typ - Transmission Type (Trip Type: All)

    VehiclePreferences_TransmissionCode
    

    Air Preferences / Carrier (Trip Type: All)

    AirPreferences_VendorCode
    

    Address - Home or Business

    5/{}¥§5/{} {}¥{}¥T/{}
    

    1st {} = street, 2nd {} = postal code, 3rd {} = city, 4th {} = country, 5th {} = Type (HOM=Home or BUS=Business)

    Air Preferences / Discount Vendor and Discount ID

    DIS¥ 
    

    (needs to have 2 informatons, Airline code and number)

     

     

    Concur Source

    Concur Sources can be used in custom field and/or custom published actions.

    Concur field Source
    Org. Unit/Division Division
    Rule Class RuleClass
    Employee ID EmployeeID
    Enitiy Number Enitiy Number
    Business Unit Business Unit
    Department Department
    Home Address
    • home_street
    • home_city
    • home_zip
    • home_country
    Billing Address
    • billing_street
    • billing_city
    • billing_zip
    • billing_country
    Work Address
    • work_street
    • work_city
    • work_zip
    • work_state
    • work_country
    Redress Number redressNumber
    Pre Check Number preCheckNumber
    Sabre Profiles Profile ID SabreProfileId
    PAR/Level 2 STAR GDSProfileName

    AeTM

    Specification for AeTM Synchronisation

    Form of payment / credit card

    In the Company profile section “Interface Setup”, the fields Personal CC on, 2nd Personal CC on and 3rd Perosnal CC on are available. The synchronisation to AeTM is limited to three credit cards. A fourth credit card in a traveller profile will be not transferred to AeTM.

    Synch from Faces to AeTM:

    • If the “use as form of payment” is activated in Faces, the credit card in AeTM will be setup as “Airline Ticket Payment”.
    • If in Faces more than one credit card is active with “use as form of payment” the first credit card will be setup as “Airline Ticket Payment“ in AeTM.

    Synch form AeTM to Faces:

    • The “Airline Ticket Payment” will activate the “use as form of payment“ in the Faces credit card.
    • Existing “use as form of payment” in Faces will not be overridden.

    General:

    • If activated in AeTM, the AeTM-fields “Hotel Guarantee/Payment” and “Car Guarantee” are synchronised with the fields “Guarantee hotel” and “Guarantee car rental” in Umbrella Faces.

    Login Name / Username

    Synch form AeTM to Faces:

    • In case of duplicate usage of a login name in the AeTM systems, Faces will automatically process the incoming profile and will create the username from the Traveller ID rather of rejecting the profile

    Cytric

    Specification for Cytric Synchronisation

    User Access Rights

    from Tenzing Faces to Cytric

    • Any change of roles and/or Faces usertype (Traveller, Arranger, Approver) will also affect the Cytric roles
    • No change in roles and Faces usertype will not override any existing role setup in Cytric.
    • Changes of profile data's (e.g. phone, email etc.) without changing roles will not override any existing role setup in Cytric.
    • Adding or changing roles will not synchronize any User Access Rights of Assignments for Travel Arrangers/Trip Approvers in the user profile. Existing Assignments setting will be deleted by changing or adding roles.

    from Cytric to Faces

    • No Assignments for Travel Arranger/Trip Approvers are synchronized

    Rail

    from Faces to Cytric

    • The activation of "collect points" in the Traveller Profile will also synchronize the Railcard as "Frequent Traveller Numbers - Rail"
    • DB bonus.card is not a valid card in Cytric, therefore no synchronisation will be done
    • DB Card 100 is not a valid Frequent Traveller-Railcard, therefore no synchronisation will be done in case of activation "collect points"

    from Cytric to Faces

    • If same card is entered as Railcard and Frequent Traveller-Railcard "collect points" in Faces will be activated.
    • If Card type, number or validity between Railcard and Frequent Traveller-Railcard are different, only the Railcard without activation "collect points" is synchronized. In case Frequent Traveller-Railcard is "Bonuscard Business" and other Railcard are entered both cards are synchronized.

    Generic Setup Fields

    only valid if Source "firstAdditionalEmail" and/or "secondAdditionalEmail" is used in the generic fields.

    from Faces to Cytric

    • Empty fields (no value) will not delete the "firstAdditionalEmail" and/or "secondAdditionalEmail" in Cytric.

    Form of payment / credit cards

    Synch from Faces to Cytric:

    • If “use as form of payment” is activated in Faces, the credit card in cytric will be marked as “preferred CC”
    • If more than one credit card is active with “use as form of payment” in Faces, the first credit card will be marked as “preferred CC” in Cytric

    Synch from Cytric to Faces:

    • The “preferred CC” in the credit card will activate the “use as form of payment “ in the Faces credit card.
    • Existing “use as form of payment” in Faces will not be overridden.

    The Cytric parameters in “Assign Credit Card to Vendor” are not synchronized

    Login Name / Username

    Synch from Cytric to Faces:

    • In case of duplicate usage of a login name in the Cytric systems, Faces will automatically process the incoming profile and will create the username from the Profile ID rather of rejecting the profile