Login and Password
Inhaltsverzeichnis
General
To join Umbrella Tenzing Suite, the following data are required:
- User name (Benutzernamen)
- Password (Passwort)
- Agency-Key
Those login data are allocated to a Traveller, Arranger , Approver and Administrator.
Procedures / Processes
Credentials
Credentials are sent via email. Credentials can be sent by an arranger, approver, administrator/profile manager and supporter.
Login
The URL https://tenzing.umbrella.ch/faces/login can be entered with the obtained credentials.
Data protection / Privat policy
After initial entry, the data protection provisions must be accepted.
Password
Renewal Password
The password must be renewed every 90 days.
The password must contain at least 8 characters, with a minimum of one digit and one letter.
New password request
If a user forgets his password, a new password can be requested.
Change temporary password
The first time you log in, the temporary password from the login email must be changed.
The password must contain at least 8 characters, with a minimum of one digit and one letter.
Password locked
After three times a wrong password is entered, the user access is blocked for 10 minutes. For instant access a new password will need to be requested.
Password including AeTM-Integration
When working with the AeTM-Integration (see AeTM Integration), the Tenzing Faces credentials are not relevant. Therefore, the login works slightly different:
- Tenzing Faces username and password are only displayed by creating new travellers (mandatory)
- To prevent that the AeTM password stored in Tenzing Faces is not different from that in AeTM, the Community Settings should be adjusted with 'Enable password expiration', so that AeTM passwords never expire. If this is not configured, the user will eventually be forced to set a new password directly in AeTM, while in Tenzing Faces then still the old password is stored.
- The AeTM-Integration will never check an expired password in Tenzing Faces.
User rights
User level | Own traveller profile | Edit self | Edit other travellers | Edit company | Edit travel agency |
---|---|---|---|---|---|
Traveller | yes | X | |||
Approver, Arranger | yes | X | Only assigned travelers | ||
Profile manager | yes | X | All travelers in same company | ||
Company admin | no | X | All travelers in same company | some data | |
Agency admin | no | X | All travelers | yes | some data |