Profile Company

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General

In this tab company profiles will be created and modified.

Layout

manage company manage company1

User Interface

Section 'General'

Field Description
Parent company Administrative assignment of a company, which is the main company.
Share Administrator All Administrators from the company are eligible in all traveller profiles, which are associated to one parent company organisation
Customer No. AIAN of the company (also synchronized as PIN). In case the customer number is the same as the parent company, no PIN is published.
Company Enter the full name of the company.
Short name Must be unique in the GDS (PCN)!
Street Register the street of the company.
Street 2 Add additional street address.
ZIP Register the ZIP code of the company.
Place Enter the place of the company.
Country Choose the country.
phone Enter the main phone number.
Fax Enter the main fax number.
E-Mail, E-Mail 2, E-Mail 3 Enter the main E-Mail addresses of the company.
UUID Add the database number, which is relevant for CSV Uploads (column: company.uuid)
Subsidiaries Register the parent company or companies, which are associated to the parent Company.
Form of payment / Credit Cards Register multiple credit cards.
Card Type Register card type
Creditcard No. Register the Credit card number.
Expiration Add the expiration date of the credit card (Format DD/YY)
Remark Register additional remarks to the credit card
Use as form of payment This credit Card is written as FoP (F. or FP) in the GDS's.
Add new Register unlimited credit cards
Other forms of payment Drop down of cash or invoice
Rail form of payment Drop-down of cash or invoice and stored credit cards. Only available in the company profile and if Rail module is activated in the agency.
Personal cards Here you can specify how the traveller may use a personal credit card.
  • FP and guarantee: Travellers are allowed to enter a credit card in their profile. This credit card can be used as form of payment, hotel guarantee and web-card.
  • Guarantee only: Travellers are allowed to enter a credit card in their profile. This credit card can be used for hotel guarantee and as web-card
  • None: Travellers are not allowed to use a personal credit card,

 

Section 'Interface setup'

Field Description
Personal CC on Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the first personal credit card will be transmitted.
2nd Personal CC on Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the second personal credit card will be transmitted
3rd Personal CC on Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the third personal credit card will be transmitted
Target GDS Drop down of Amadeus, Galileo, All (Amadeus and Galileo)
Travel Department OID Register the Amadeus Office ID to which the profile will be synchronized. If the field is empty, the profile will be synchronized to the main office ID.
Travel Department Org-ID Register the Amadeus Organisation ID (allocated to the OID).
Reporting Office

The Amadeus Office ID will be transmitted as "shadow destination".

AeTM Site-Name The ending of the URL http://e-travelmanagement22.amadeus.com/Login/umbrella is used.
Site Code Entry of the AeTM main community (L1). If AeTM UI Integration is in use (custom integration) the Site-code can only be used once in a company profile.
Main Group Drop down of the travel groups, which is the main travel group.
Disconnect travellers from AeTM All AeTM login names in the traveller profiles, AeTM Site Name, Site Code, Main Group and Travel Groups will be removed. No deletion of AeTM profiles will be done.
Agency Location Entry of the 3-letter-Code where the agency/company is located. (Galileo Phonefiled Element)
Cytric org Search of the respective Cytric Location and Divison for the profile.
Cytric server Entry of Cytric server if differs form the standard agency setting
Disconnect travellers from Cytric All Cytric login names in the traveller profiles, Cytric Org Id and Travel Groups will be removed. No deletion of Cytric profiles will be done.
Travel Groups, Group ID, Description

Company related AeTM communities or Cytric Travel Policy Group including free text description.

Section 'Traveller settings'

Various functions can be assigned by activating the checkmark.

Field Description
Set new traveller as arranger New profiles will be automaticaly activated as traveller and arranger. 
Require approver An approver needs to be linked to the traveller.
Self-approval allowed An approver can be nominated by himself.

 

Section 'Preferences'

Field Description
Web-Card Payment for online bookings or none GDS bookings with a credit card (drop down of existing credit cards).
Used by traveller Here you can specify how the traveller is allowed to use the credit card.
  • Traveller decides: Traveller can select the use of the credit card (optional).
  • Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as Web-Card.
  • Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
Airline Company program
Airline Choose the Company Airline loyalty programs by using the drop down menu.
Published as CSX prefix command (OSI or SK)
Hotel Travel guidelines
Guarantee hotel Guarantee for hotel with a credit card (drop down of existing credit cards).
Used by traveller Here you can specify how the traveller is allowed to use the credit card.
  • Traveller decides: Traveller can select the use of the credit card (optional).
  • Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as hotel guarantee.
  • Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
Hotel chain Choose the Hotel chain by using the drop down menu.
Rate code Definition of the rate code (e.g. RAC, COR). Comma Needs to be used to add more than one rate code.
Customer Request Enter a free text.
Car Travel guidelines
Guarantee car rental Guarantee for car rental with a credit card (drop down of existing credit cards).
Used by traveller Here you can specify how the traveller is allowed to use the credit card.
  • Traveller decides: Traveller can select the use of the credit card (optional).
  • Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as car rental guarantee.
  • Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
Company Drop down menu with relevant car rental companies.
Corporate Discount Nummer Customers Corporate Discount Nummer
Customer Request Free text requests
Preferred Rental Preferred Rental are registered as PPC in Amadeus CSX.

Section 'Your Team'

Field Description
Agency

Travel Agency to which the company is allocated.

Confidential

free text

Email delivery
E-Mail invoice delivery E-Mailaddress which is used for invoice delivery. This field can be used in Custom publish action, source 'emailInvoiceDelivery'.

Section 'Comment'

Comments are free text formats.
Module: CSX

Comments will be transmitted as profile notes in Amadeus CSX.


Section 'Log'

The log is a history of all saved modifications. The log shows date, time, user and status "saved profile".

Workflow / Processes

Company create / modify

Company profiles can be created, edited and deleted. Create a new Company in the tab "Companies" by clicking on "Manage companies" and a second click to the green "plus icon". This will create a new empty input mask for a company profile. The deletion of a company profile also deletes all associated travellers. After saving a company profile (new or modifications) the profile data is transmitted to the relevant systems. A status message is shown in the Section Publishing.

Company profiles are not transmitted into AeTM or Cytric

Company setup

Company Setup

In the company setup Custom Field definitions and Custom Publish Actions can be created for a specific company.

CSV Download / Upload

All traveller profiles from a specific company can be downloaded and uploaded via a CSV-File (comma-separated values).

CSV-Datei auswählen

Every single data fields in the CSV will be transmitted into the Faces Profile. Please take into account:

  • Mandatory fields have to be completed in the CSV
  • Dates like birthday must have the Format dd.mm.yyyy (e.g. 23.06.1962)
  • The modifications of numbers (credit card numbers, frequent Flyer numbers) in Microsoft Excel in a CSV-file have some specifications! In Microsoft Excel a number, with more than 15 counts, is automatically displayed exponentially.(KB214233). Numbers like 12345678901234567 will be converted in 1.23457E+16. To prevent this situation, numbers should be captured including spaces, e.g. '1234 5678 9012 34567'.
  • The CSV is produced UTF-8 Code, by opening the CSV with Excel the CSV is encode with ISO-8859-1. For this reason the Special characters "Œ, œ, Š, š, Ÿ, Ž, ž" are not correctly displayed in Excel

 

CSV-Upload Ergebnis

If the upload leads into an error the relevant messages are shown. A printable version of the error message is available in "errorfile".

Update of existing profiles

If an existing profile will be updated, the "uuid" and/or "record locator" must be present in the CSV. The record locator refers to the Amadeus CSX Profil-Recordlocator.
Module: AeTM

If an AeTM profile is created from an existing Faces Profile, the CSV-files must contains the following columns:

Column Discription Value
sortedTravelGroups0.groupId Travel groups / Main travel group Community-Code, sortedAetmRoles0.community is always the Home-Community for the traveller
sortedTravelGroups1.groupId,sortedTravelGroups2.groupId, etc. Travel groups / Further travel group further Communities, it can be done any numbers of communities (numbering: sortedTravelGroups"X")
sortedTravelGroups0.role ,sortedTravelGroups1.role ,sortedTravelGroups2.role, etc. Travel groups / Role AeTM Roles:
  • TRAVELER
  • PRINCIPAL_TRAVEL_ARRANGER
  • APPOINTED TRAVEL_ARRANGER
  • TRAVEL_APPROVER
  • FALLBACK_APPROVER
sortedPublishStates1.id.publishtarget Target system Insert the value "AETM" for a transmission into AeTM
sortedPublishStates1.recordlocator Target system identification number/name AeTM Login Name
To synchronize the existing AeTM profile with an existing Faces Profil, the AeTM Login name must be entered. In case of empty "sortedPublishStates1.recordlocator" a new AeTM profile is created.


Technical/Functional Details

Field-Mapping

Faces CSX umbrella.net Sabre Farelogix
Customer No. AI AN, PIN No.

Customer NumberTrip / Type <Corporate / Business> / DK Number
(only 6,7 or 10 digits are published)

Information/Company Info/Account number
Company AP Name Corporate Information / Corporation Type <Medium> / Corporation Name Information/Company Info/Company Name
Short name PCN n/a Profilename Profile Name
Street AB/AD1 Street / No. Address / Type <Business>/ Address Line 1 PNR Elements/Address/Address
Street 2   n/a Address / Type <Business>/ Address Line 2  
ZIP AB/ZP ZIP Address / Type <Business>/ Postal Code PNR Elements/Address/Postal Code
Place AB/CI City Address / Type <Business>/ City PNR Elements/Address/City
Country AB/CO Country Address / Type <Business> / Country PNR Elements/Address/Country
Phone AP -B Telephone 1 Contact Information / Phone/Phone Type <Business> / Full Phone Number PNR Elemens/Telephone/Type "Business"
Fax AP -F Fax Contact Information / Phone/Phone Type <Fax> / Full Phone Number PNR Elements/Telephone/Type "Fax"
E-Mail, E-Mail 2, E-Mail 3 APE or RM*EMAIL E-mail Contact Information / Email/Email Type <Business> / Email Address PNR Elements/Email/Type "Business"
Form of Payment / credit cards

FP (if "use as form of payment" is activated)

Credit Card (Main or Lodge)

Form of payment / Payment usage <Airlines> / Trip type <all>/Card code,
Card Number, Expiration Date, Additional information.
(Only pulbished if "use as form of payment" is activated)

PNR Elements/Credit Card
Other forms of payment FP INV or FP CASH Credit Card (without Main or Lodge) Form of payment / Payment usage <Airlines> / Trip type <all> / Cash PNR Elements/Other Form of Payment
Rail form of pamyent
Module: Railif module Rail is active
  • RM*DB:ZA:4 (if invoice is selected)
  • RM*DB:ZA:15 (if a credit card is selected)
n/a Form of payment / Payment usage <Rail> / Trip type <all>  
Web-Card   n/a Form of payment / Payment usage <Low Cost Carrier> / Trip type <all>   
Airline Company program   n/a    
Airline SK oder OS n/a Other PNR Move Data/3OSI (exeption for AA 4OSI) PNR Elements/Other Service Information
Guarantee Hotel PHI/G n/a Form of payment / Payment usage <Hotel> / Trip type <all> / Card Code,
Card Number, Expiration Date
 
Hotel Travelguidelines   n/a    
Hotel chain PHI/CO n/a Hotel Preferences / Discount / Vendor Code / Discount Type <Discounts> Preferences/Hotel Basic Preferences/Hotel Chain
Rate-Code PHI/SR n/a Hotel Preferences / Discount / Discount ID  
Customer Request PHI/SI n/a Hotel Preferences / Discount / Additional Information Preferences/Hotel Basic Preferences/Special Information
Car Travelguidelines   n/a    
Guarantee car rental PHI/G n/a Form of payment/Payment usage <Car> / Trip type <all> / Card Code,
Card Number, Expiration Date
 
Company PCI/CO n/a Rental Car Preferences / Discount / Vendor Code / Discount Type <Discounts> Preferences/Car Basic Preferences/Car Company
Corporate Discount Number PCI/CD n/a Rental Car Preferences / Discount / Discount ID  
Customer Request PCI/SI n/a Rental Car Preferences / Discount / Additional Information Preferences/Car Basic Preferences/Special Information
Prefered Rental PPC n/a    
Confidential RX n/a   PNR Elements/Corporate Remarks
E-Mail delivery   n/a    
E-Mail invoice delivery   n/a    
Reporting Office FK and ES n/a    
Agency Locaton     Contact Information/City Airport Code
inherite to Traveller 
 
Comment PN n/a General Information / Category <General> / Type <remark (5 field)>/ Information Information/Notes

Profile actions

COPY

Company name, phone, fax

name,phone,fax

Customer No.

externalnr

Email, Email2, Email3

email, email2, email3

Hotel chain

hotelmemberships#.alliance

Hotel rate code

hotelmemberships#.membernumber

Car rental company

carmemberships#.alliance

Car rental Coperate Discount Number

carmemberships#.membernumber

Car rental customer reqeust

carmemberships0.additionalinfo

Credit cards (Credit card vendor, number, expiration)

sortedCreditcards#.type, sortedCreditcards#.number, sortedCreditcards#.expiration

Credit card if "use as FoP" set to true

fopCreditcards#. 
Credit Card / only use as FoP = false
nonFopCreditcards#.

Credit Card / all credit cards

sortedCreditcards#.type,sortedCreditcards#.number,sortedCreditcards#.expiration

Guarantee Hotel

hotelGuaranteeCard.type,hotelGuaranteeCard.number,hotelGuaranteeCard.expiration

Guarantee car rental

carGuaranteeCard.type,carGuaranteeCard.number,carGuaranteeCard.expiration

Web-Card

webPaymentCard.type,webPaymentCard.number,webPaymentCard.expiration

Other forms of payment

additionalFormOfPayment

Rail form of payment

formOfPaymentRail 

Generic fields, e.g. in Section "Preferences"

mergedgroups:general.header_prefs:0.value

Travel Groups -Group ID

travelgroups#.id.groupId

Parent company

parentCompany.name

Airline Company program (Airline)

airlineincentives#.alliance

Airline Company program (Infotext)

airlineincentives#.additionalinfo

Email invoice delivery

emailInvoiceDelivery

Fixed Entry

genFixed
e.g. Source: genFixedTEST Target: RM*{} GDS Result: RM*TEST

Preferred Rental

preferredCarMembership.alliance

Cytric Source

Location

cytricLocation

Division

cytricDivision

 


Sabre Source

Sabre Sources can be used in custom field and/or custom published actions.

Customer Number (DK) - Trip Type: Coporate/Business

customerNumber

Customer Number (DK)- Trip Type: Group

customerNumber¥T/GP

Customer Number (DK)- Trip Type: Leisure

customerNumber¥T/LS

Customer Number (DK)- Trip Type: All

customerNumber¥T/AZ

Customer Number (DK)- Trip Type: Emergency

customerNumber¥T/EM

Customer Number (DK)- Trip Type: Family

customerNumber¥T/FM

Employee Information / Employee ID

employeeId

Employee Information / Cost Center

employeeCostCenter

Employee Information / Project ID

projectId

Employee Information / Department

department

Reference Information /Reference Field "Ohters" / Additional information

₵<name>₵

Contact Information / Phone / Full Phone Number

9

Contact Information / Phone / Full Phone Number / City Airport Code

9{}¥A/VIE

Contact Information / Phone / Full Phone Number / Phone Remark

9{}¥R/{}

Contact Information / Phone / Full Phone Number / City Airport Code / Remark

9{}¥A/VIE,R/{}

Contact Information / Phone / Full Phone Number / Type Home

9{}-H

Contact Information / Phone / Full Phone Number / Type Mobile

9{}-M

Contact Information / Email / Email Address

PE¥

Contact Information / Email / Email Address / Type Home

PE¥{}¥T/HOM

Contact Information / Email / Email Address / Remark

PE¥{}¥R/{}

Ohter PNR move data

Ø

Priority Remarks

ɸ

General Information / Category "General" /Type "Remark (5 Field)"

5.


FILTER

Amadeus CSX (WS App "Tenzing")

Filter Company name

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '5'][1]

Filter phone business

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']

Filter Fax

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P01']

Filter customer no. / AIAN

//accountingSection[accountingInformation]

Company address

//addressSection

Filter PIN

//generalProfileInformation/globalIndex

Filter Car Travelpolicy

//carCustomerInformation

Filter Hotel Travelpolicy

//hotelCustomerInformation

Filter E-Mail, E-Mail2, E-Mail3 if Email Delivery Option "Amadeus Fax and Email plus" and Itinerary / e-ticket = false

//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, 'COMP*EMAIL:')]

Filter Reporting Office (ES only)

//pnrSecuritySection

Filter Reporting Office (FK only)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P23']

Filter Confidential

//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation and contains(miscellaneousRemark/miscellaneousRemarkInformation/type, 'RX')]

Filter FoP INV

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier='3' and pnrElementInformation/pnrElementIdentification/informationType='16' and contains(pnrElementInformation/longFreeTextData,'INV')]

Filter Car Travel guidelines/Pefered Rental

//carPreference

Filter Airline Company Programm (OSI)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = '28']

Amadeus CSX (WS App "TenzingV2")

Faces CSX FILTER
Company Name AP //CompanyInfo//TelephoneInfo[@PhoneLocationType='8']
Customer No. AIAN //TicketingAccountInformation
Customer No. as PIN PIN //UniqueID[@ID_Context='PIN']
Address AB //AddressInfo
Phone AP <number>-B //CompanyInfo/TelephoneInfo[@PhoneLocationType='7']
Fax AP <number>-F //CompanyInfo/TelephoneInfo[@PhoneLocationType='6']
Confidential RX //Comments/Comment[@Name='RX']

Amadeus CSX

Change of Travel department OID

If a new travel department OID is registered (or modified) on an existing company, then:

  1. The company in the old OID is deactivated (also all associated travellers are deactivated)
  2. A new company in the registered OID is created
  3. In Faces all CSX record locator of all travellers will be deleted. Within the next 60 minutes all travellers affected are created in the new OID

AeTM

Company profiles will not be synchronized into AeTM.

Cytric

Company profiles will not be synchronized into Cytric