Profile Traveller

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Overview

In this tab traveler profiles are managed.

Layout

Manage travellers

User Interface

For User authorization levels and other features click here Administrator

Section 'Login'

In the 'Login' section, the login details for Umbrella Faces are managed.

Field Description
User name Any user name can be chosen, but must be unique within a travel agency.
Password The password must contain at least 8 characters and contain at least one letter and one number.

If the traveler has no password, a password will be proposed.

Send access Here, the access to the traveler or to the associated travel arranger can be sent.

Section 'Publishing'

Field Description
Amadeus CSX, Profile number The result of the last transmission to CSX appears, together with the record locator of the profile.
Galileo WS, Profile number The result of the last transmission to GWS appears, together with the PAR Title of the profile.
AeTM, User name The result of the last transmission to AeTM appears, together with the AeTM Login name.
Password, Confirm Password Enter AeTM Passwort
Cytric, Profil no The result of the last transmission to Cytric appears, together with the Cytric Login name.
Main Travel Group AeTM Community and Role or Cytric Travel Policy Group and Role

For each AeTM community and Cytirc Org-Id which is defined on the associated Company, the role of the traveler can be defined here. The traveler must have a Home Community mandatory.

AeTM Roles:

  • Traveler
  • Appointed Travel Arragner
  • Principal Travel Arranger
  • Travel Approver
  • Fallback Approver

Cytric Roles:

  • User
  • Booker
  • Travel Arranger (all)
  • Travel Arranger
  • Travel Arranger (restricted with Profile Amdin)
  • Travel Arrange (restricted)
  • Trip Approver

For Agencies in which both interfaces (AeTM and Cytric) are activated, the Faces-Roles are displayed before the profile is assosiated to the company (first save). For Agencies with only one interfaces the relevant roles are chose able.

Faces Roles:

  • Appointed Travel Arranger = Appointed Travel Arranger (AeTM) / Travel Arragner (restricted) (CYTRIC)

  • Fallback Approver = Fallback Approver (AeTM)

  • Principal Travel Arranger = Principal Travel Arranger (AeTM) / Travel Arragner (all) (CYTRIC)
  • Read-only User = User (CYTRIC)

  • Restricted Travel Arranger = Travel Arranger (restricted with Profil Admin) (CYTRIC)
  • Travel Approver = Travel Approver (AeTM) / Trip Approver (CYTRIC)
  • Travel Arranger = Travel Arranger (CYTRIC)

  • Traveler = Traveler (AeTM) / Booker (CYTRIC)

Section 'General'

Field Description
Company The company, to which the traveller is associated
Gender 'Mr', 'Mrs' or 'Ms'
Title As titles are currently available:
  • DR
  • PROF
First name The first name of the traveler as in the passport. This is a required field.
Middle name Here you can specify an optional middle name, according to the passport
Surname The last name of the traveler as in the passport. This is a required field
Date of birth The date of birth of the traveler. This is a required field for the traveler and company administrators.
  • Company
  • For supporters and agency administrators this field is 'no' required field.

    Citizenship Here the citizenship is registered by chosing the country of origin
    Language Here the language of the user interface can be selected
    Phone business Register the business phone number of the traveller
    Phone private Register the private phone number of the traveller
    Mobile Register the mobile phone of the traveller
    E-Mail Register the E-Mail address of the traveller
    Itinerary / e-ticket If this checkbox is disabled, a '* PAX' is entered in the CSX profile before the e-mail address to devalue the address (eg PAX*NAME@FIRMA.COM)
    Out of Office until The absence of the traveller (relevance for approvers)
    Traveller
  • Company
  • If this box is checked, the travellers profile is a traveller. Can only be assigned by the supporter or company administrator / profile manager.

    Arranger / Assistance
  • Company
  • If this box is checked, the travellers profile is an arranger. Can only be assigned by the supporter or company administrator / profile manager.

    Approver
  • Company
  • If this box is checked, the travellers profile is an approver. Can only be assigned by the supporter or company administrator / profile manager.

    Credit cards If "Personal Credit Cards" are allowed on the Company, the traveler may deposit its private credit cards here.
    Card Type Credit Card type
    Creditcard no. Credit Card of the traveller
    Expiration The expiration date of the credit card
    Use as form of payment This credit card is written as FoP (F. or FP) in the GDS's.
    Add new Register unlimited credit cards
    Other forms of payment Selection of "-" none, invoice or cash

    Declaration profile types "Arranger, Approver"

    Various functions and privileges can be assigned by activating the checkmark of arranger, approver and profile manager.

    Profile Type Function/Rights
    Arranger can be selected as arranger in the section Administration

    With his access, the Arranger is allowed to manage the associated travellers. He can not delete profiles.

    Module: AeTMAdditionally the role of "appointed travel arranger" and "principal travel arranger" will be listed


    Module: CytricAdditionally the role of "Travel Arranger (restricted)", "Travel Arranger (restricted with Profil Admin)", "Travel Arranger" and "Travel Arranger (all)" will be listed.


    Approver can be selected as approver in the section Administration

    With his access, the Approver is allowed to manage the associated travellers. He can not delete profiles.

    Module: AeTMAdditionally the role of "travel approver" and "fallback approver" will be listed.


    Module: CytricAdditionally the role of "Trip Approver" will be listed.

    One or more types can be assigned to a Profile.

    Section 'Preferences'

    Field Description
    Seat request Choose between window and aisle seat (the seating preference is taken into account when booking, but it is not guaranteed and subject to change).
    Meal request Enter food preferences of travelers (eg: Gluten Intolerance).
    Smoker Check, if the traveller is a smoker.
    Web-card Select the credit card here, if in the company or traveler profile a web-card is available (web-booking).
    Airline Company program
    Airline Enter your airline / alliance frequent flyer program here.
    Number Register the loyalty program number of the traveler of the airline / alliance here.
    PIN Register the PIN number of your loyalty program here.
    Hotel Program
    Hotel guarantee Select the credit card to guarantee the hotel if available in the company or traveler profile.
    Hotel chain Enter the Hotel chain here.
    Number Register the hotel loyalty program number of the traveller here.
    Customer request Enter specific customer requests manually.
    Car Program
    Guarantee car rental Select the credit card to guarantee the car rental if available in the company or traveler profile.
    Rental car company Select the Rental car company here.
    Number Register the car loyalty program number of the traveler here.
    Customer request Enter specific customer requests manually.
    Rail information
    Card Select the Card type
    Number Register the rail loyalty program or/and rail discount number of the traveller.
    Expiration Enter the expire date of the rail loyalty/discount card.
    Collect points Activate/deactivate if the traveller wants to collect points
    Class Preferred Seat Class
    Delivery Delivery option for the train ticket
    Wagontype Preferred Wagontype
    Wagon extra Preferred Wagon extra
    Seat Preferred Seat for train journey
    Identification From of Identification to collect train ticket

    Section 'Travel documents'

    Field Description
    Passport data
    Nationality Enter the nationality of the traveller here.
    Passport number Enter the passport number here.(all blanks and special characters will be not synchronise to the different interfaces)
    Date of issue Enter the date of issue of the passport.
    Place of issue Enter the place of issue of the passport.
    Expiration date Enter the date of expiration of the passport.
    Visa Information
    Country Register the country for which the visa is valid.
    Number Enter the visa number here.
    Date of issue Enter the date of issue here.
    Expiration date Enter the date of expiration here.
    Entry type drop down of single, double or multiple entry
    Identification cards
    Country Enter the nationality here.
    Number Register the number of the identification Card.

    Section 'Administration'

    The following fields shall apply to the arranger as well as approver and emergency contact

    Field Description
    First name First name of the arranger/approver/emergency contact
    Surname Surname of the arranger/approver/emergency contact
    E-Mail E-Mail address of the arranger/approver/emergency contact
    Phone Phone number of the arranger/approver/emergency contact
    Itinerary / e-ticket If this checkbox is disabled, a '* PAX' is entered in the CSX profile before the e-mail address to devalue the address (eg PAX*NAME@COMPANY.COM)

    Section 'Comment'

    Any text can be inserted in the 'Comment' field.

    Module: CSX

    Comments are published as profiles Notes to the CSX.


    Section 'Log'

    The log is a history of recent changes. Date, time, user and the status "saved profiles" is displayed

    AeTM Integration

    If Faces is configured as "profiles exit point" in AeTM, the profile of the traveler will appear in Faces

    AeTM Profil Tab

    • The Umbrella Faces Login-Data will be hidden
    • The publishing-status will only be shown for AeTM

    Workflows / Processes

    Create and edit Travellers

    Reisende anlegen

  • company
  • agency
  • admin
  • Create a new traveller by clicking on "Manage travelers" and then click the plus icon on the right hand side. This opens a new travellers mask.


    Following fields are mandatory in order to create a new profile: User Name, company, gender, first name, surname, email address, birth date

    Birth date is not mandatory for a supporter and agency administrators

    Search travellers

    Following terms can be used when searching for a traveller:

    • First name
    • Last Name
    • CSX profile number
    • AeTM Username
    • Company Name

    Send credentials

    By clicking on "send credentials" the login information will be sent to the traveller via email. This function always generates a new, temporary password. When you first login, the traveler must set a new password and accept the Privacy Policy.

    Technical / Functional Details

    Field-Mapping

    There is no standard mapping for Galileo. The setup can be individually done in the Custom Publish Actions.

    Faces CSX AeTM umbrella.net cytric
    Company PCN Company
    Username Login Name User Name
    Main travel group Community Codes Travel Policy Group
    Add. travel group Community Codes
    Role Role
    Gender NM (MR / MRS) Gender Title Personal Data/Greeting
    Titel NM Title of Passenger Personal Data/Title
    First name NM First name First names Personal Data/First name
    Middle name NM Middle name
    Surname NM Surname Name Personal Data/Last name
    Date of birth PBD Date of birth Date of birth Personal Data/Date of birth
    Nationality PCZ Personal Data/Country of Citizenship
    Language Preferred Language Language Personal Preference/Language Preference
    Phone business AP -B Business Phone Telephone 1 Personal Data/Telephone
    Phone private AP -H Telephone 2 Personal Data/Home Address - Telephone
    Mobile phone selectively AP -M or APM Mobile Phone 1 Mobile Personal Data/Mobile Telephone
    E-Mail Depending on the "dispatch e-mail" in the Company Profile:
    • Amadeus Mail:
      • If "Itinerary" is activated: APE-
      • If "Itinerary" is deactivated: APE-PAX*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL
      • If "Itinerary" is deactivated: RM*PAX*EMAIL
    E-Mail 1 E-Mail Personal Data/eMail
    Form of paymnet / credit cards FP (if "use as form of payment is activated)
    • Credit card (Index is adjustable CC1, CC2, CC3)
    • Airline Ticket Payment(if "use as form of payment is activated)
    Credit Cards (Main or Lodge) Credit Card and Payment Card Information
    Seat request ST/A oder ST/W Seat Preference Booking data-Preferences-Seat Personal Preference/My Air Travel Preferences/Seat
    Meal request SR* Meal Preference Booking data-Preferences-Food Personal Preference/My Air Travel Preferences/Special Meal Request
    Smoker PSH/Y, PSH/N Smoking Preference Booking data-Preferences-Smoker
    Airline Company program
    Airline + Number FFN Frequent Flyer Booking data-Memberships-Type (Flight) Frequent Traveler Numbers for Airlines
    PIN RX
    Hotel Program
    Hotel guarantee PHI/G Hotel Guarantee/Payment
    Hotel chain PHI/CO Frequent Hotel Guest/Hotel Chain Booking data-Memberships-Type (Hotel) Frequent Traveler Numbers for Hotel Chains
    Number PHI/ID Frequent Hotel Guest/Loyalty Number Booking data-Memberships-Type (Hotel) Frequent Traveler Numbers for Hotel Chains
    Customer request PHI/SI
    Rental car travel policy
    Guarantee Car Rental PCI/G Car Guarantee
    Rental car company PCI/CO Frequent Renter Membership/Car Renter Chain Booking data-Memberships-Type (Rentalcar) Frequent Traveler Numbers for Rental Car Vendors
    Number PCI/ID Frequent Renter Membership/Loyalty Number Booking data-Memberships-Type (Rentalcar) Frequent Traveler Numbers for Rental Car Vendors
    Customer request PCI/SI
    Rail information
    Card

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM

    Amadeus Rail:

    • RMR/RC/

    Rail Discount Card/Card Provider and Type (BC25, BC50, BCB25, BCB50 )

    Number

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM

    Amadeus Rail:

    • RMR/RC/

    Rail Discount Card/Card number

    Experation

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM

    Amadeus Rail:

    • RMR/RC/

    Rail Discount Card/Valid through

    Collect points

    Germany Rail:

    • RM*DB:BC:

    Amadeus Rail:

    • RMR/LC/
    Frequent Traveler Numbers - Rail/Rail Company and Card Type/Number/Valid through
    Class

    Germany Rail:

    • RM*DB:BC:
    • RM*DB:ERM
    • RM*DB:RW:

    Amadeus Rail:

    • RMR/RC/
    • Rail Discount Card/Card class
    • Personal Preferences/My Rail Travel Preferences/Class of service
    Delivery RM*DB:RW:
    Wagontype RM*DB:RW: Personal Preferences/My Rail Travel Preferences/Type of Carriage
    Wagon extra RM*DB:RW: Personal Preferences/My Rail Travel Preferences/Type of Carriage
    Seat RM*DB:RW: Personal Preferences/My Rail Travel Preferences/Seating preferences
    Identification RM*DB:OLT:
    Passport data Choice between 'PAS' and/or SR DOCS Passport 1/Passport 2 Government ID and Visa Data
    Nationality PAS/CO Country of Citizenship Booking Data-Passport-Nationality Government ID and Visa Data/Issuing Country
    Passport number PAS/NR Passport number Booking Data-Passport-Number Government ID and Visa Data/Government ID Number
    Issue date PAS/IS Booking Data-Passport-Date of issue
    Expiration date PAS/EX Expiration date Booking Data-Passport-Expiry Date Government ID and Visa Data/Government ID Expiry Date:
    Visa Information
    Country PIV/CO Government ID and Visa Data/Visa Country
    Number PIV/NR Government ID and Visa Data/Visa Number
    Issue date PIV/IS Government ID and Visa Data/Visa Issue Date
    Expiration date PIV/EX Government ID and Visa Data/Visa Expiration Date
    Identification cards
    Country PID/CO
    Number PID/NR
    Arranger Depending on the "dispatch e-mail" of the Company:
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-ARR
      • If "Itinerary" is deactivated: AP ARR*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-ARR
      • If "Itinerary" is deactivated: RM*ARR*EMAIL:
    Assignement of the arranger (appointed travel arranger / principal travel arranger) Personal Preferences/Select Travel Arranger
    Approver Depending on the "dispatch e-mail" of the Company:
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-AUT
      • If "Itinerary" is deactivated: AP AUT*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-AUT
      • If "Itinerary" is deactivated: RM*AUT*EMAIL:
    Assignement of the approver (travel approver / fallback approver)
    Emergency Depending on the "dispatch e-mail" of the Company:
    • Amadeus Mail:
      • If "Itinerary" is activated: AP ,/-ECT
      • If "Itinerary" is deactivated: AP ECT*
    • Amadeus Fax Email Plus
      • If "Itinerary" is activated: RM*EMAIL: ,/-ECT
      • If "Itinerary" is deactivated: RM*ECT*EMAIL:
    Emergency Contact Name

    Emergency Contact Number

    Emergency Contact Information/Name/Telephone
    Comments PN

    Profile actions

    Amadeus CSX

    FILTER

    Filter all email addresses

    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, '@')]
    

    Filter Emergency contact for "Amadeus Fax und Email plus"

    • For RM*EMAIL:MY@EMERGENCY.COM,/-ECT:
    //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, ',/ECT')]
    
    • For RM*ECT*EMAIL:MY@EMERGENCY.COM:
    //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, '*ECT*')]
    

    Filter Emergency contact for "Amadeus Email"

    • For APE MY@EMERGENCY.COM,/-ECT:
    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ECT')]
    
    • For APE ECT*MY@EMERGENCY.COM:
    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'ECT*')]
    

    Filter Emergency contact "Name"

    //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and contains(pnrElementInformation/longFreeTextData, ',/-ECT')]
    

    Filter Arranger "Name"

    //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType != 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ARR')]
    

    Arranger Email (E-Ticket/Itinerary = true)

    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ARR')]
    

    Arranger Email (E-Ticket/Itinerary = false)

    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'ARR*')]
    

    Filter Approver "Name"

    //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType != 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-AUT')]
    

    Approver Email (E-Ticket/Itinerary = true)

    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'AUT*')]
    

    Approver Email (E-Ticket/Itinerary = false)

    //pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'AUT*')]
    

    Filter Approver Email "Amadeus Fax und Email plus"(E-Ticket/Itinerary = true)

    //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, ',/AUT')]
    

    Filter Approver Email "Amadeus Fax und Email plus"((E-Ticket/Itinerary = false)

    //remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, '*AUT*')]
    

    Filter Phone private

    //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '4']
    

    Filter Mobile phone (Agency Interface must have setup "Publish mobile no." to "APM")

    //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P25']
    

    Filter Seat request

    //seatAndServiceRequests[seatAndServiceRequestInformation/seatRequestInformation/seatCharacteristic]
    

    Filter Phone Business

    //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']
    

    Filter Meal request (SR*Mealcode)

    //seatAndServiceRequests[substring(seatAndServiceRequestInformation/serviceRequestType/ssrCode, string-length(seatAndServiceRequestInformation/serviceRequestType/ssrCode) - string-length('ML') +1) = 'ML']
    

    Filter Citizenship

    //generalTravellerInformation/personalTravellerInformation/citizenship
    

    Filter Birthday

    //generalTravellerInformation/personalTravellerInformation/birthDate
    

    Filter Hotel Travelpolicy

    //hotelCustomerInformation
    
    

    Filter Car Travelpolicy

    //carCustomerInformation
    

    Filter Documents

    //documentSection
    

    Filter Smoker

    //smokingPreferences
    

    Filter FOP (FP)

    //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier='3' and pnrElementInformation/pnrElementIdentification/informationType='16']
    

    COPY

    Most sources are also available in the CSV Export file.

    Company assignement

    company.name
    

    Surname, first name, middle name, gender (GDS Format)

    gdsName
    

    Surname, first name, gender (GDS Format)

    gdsNameShort
    

    Main Travel Group (Description)

    homeCommunityDescription
    

    Visa Information / Entry type

    visa#.visaEntry
    

    Last Modification in Profil (Histroy)- used format = DDMMMYY HH:MM

    lastModified
    

    Credit Card / use as Fop = true

    fopCreditcards#.
    

    Credit Card / use as Fop = false

    sortedCreditcards#.
    

    Car Rental guarantee

    carGuaranteeCardExtended
    

    Hotel guarantee

    hotelGuaranteeCardExtended
    

    Webcard

    webPaymentCardExtended
    

    Credit Card Type

    sortedCreditcards#.type
    

    Credit Card Number

    sortedCreditcards#.number
    

    Credit Card Expiration

    sortedCreditcards#.expiration
    

    Rail Form of Payment

    formOfPaymentRail
    

    Ohter Form of Payment (INV, CAHS)

    additionalFormOfPayment
    

    Arranger Contact Email

    arrangercontacts#.email
    

    Arranger Contact Firstname

    arrangercontacts#.contact.firstname
    

    Arragner Contact Surename

    arrangercontacts#.contact.name
    

    Arranger Contact Phone Business

    arrangercontacts#.contact.phoneBusiness
    

    Approver Contact Email

    approvercontacts#.email
    

    Approver Contact Firstname

    approvercontacts#.contact.firstname
    

    Approver Contact Surename

    approvercontacts#.contact.name
    

    Approver Contact Phone Business

    approvercontacts#.contact.phoneBusiness
    
    Cytric Source

    Cytric Sources can be used in the custom field definitions.

    Example:

    Cytric source

    First additional eMail

    firstAdditionalEMail
    

    Second additional eMail

    secondAdditionalEMail
    

    Location

    companyBinding.cytricLocation
    

    Division

    companyBinding.cytricDivision
    

    Airline Discount Card Type (Air France)

    AirlineDiscountCardType_AF_0
    AirlineDiscountCardType_AF_1
    AirlineDiscountCardType_AF_2
    

    Airline Discount Number (Air France)

    AirlineDiscountCardNumber_AF_0
    AirlineDiscountCardNumber_AF_1
    AirlineDiscountCardNumber_AF_2
    

    Airline Disocunt Valid through (Air France)

    AirlineDiscountCardValidity_AF_0
    AirlineDiscountCardValidity_AF_1
    AirlineDiscountCardValidity_AF_2
    

    Airline Discount Card Type (Scandinavian Airlines - SAS)

    AirlineDiscountCardType_SK_0
    

    Airline Discount Number (Scandinavian Airlines - SAS)

    AirlineDiscountCardNumber_SK_0
    

    Airline Disocunt Valid through (Scandinavian Airlines - SAS)

    AirlineDiscountCardValidity_SK_0
    

    Redress Number

    redressNumber
    

    Known Traveller Number

    knownTravNumber
    

    Business Address Telefax

    business_fax
    

    Home Address Street

    home_street
    

    Home Address Postal Code

    home_zip
    

    Home Address City

    home_city
    

    Home Address Country

    home_country
    

    AeTM

    Module: AeTM

    Travellers will be transferred to AeTM (via ProfileLink) - if enabled

    Specification for AeTM Synchronisation

    Form of payment / credit card

    In the Company proifle section “Interface Setup”, the fields Personal CC on, 2nd Personal CC on and 3rd Perosnal CC on are available. The synchronisation to AeTM is limited to three credit cards. A fourth credit card in a traveller profile will be not transferred to AeTM.

    Synch from Faces to AeTM:

    • If the “use as form of payment” is activated in Faces, the credit card in AeTM will be setup as “Airline Ticket Payment”.
    • If in Faces more than one credit card is active with “use as form of payment” the first credit card will be setup as “Airline Ticket Payment“ in AeTM.

    Synch form AeTM to Faces:

    • The “Airline Ticket Payment” will activate the “use as form of payment“ in the Faces credit card.
    • Existing “use as form of payment” in Faces will not be overridden.

    General:

    • If activated in AeTM, the AeTM-fields “Hotel Guarantee/Payment” and “Car Guarantee” are synchronised with the fields “Guarantee hotel” and “Guarantee car rental” in Umbrella Faces.

    Login Name / Username

    Synch form AeTM to Faces:

    • In case of duplicate usage of a login name in the AeTM systems, Faces will automatically process the incoming profile and will create the username from the Traveller ID rather of rejecting the profile

    Cytric

    Specification for Cytric Synchronisation

    User Access Rights

    from Tenzing Faces to Cytric

    • Any change of roles and/or Faces usertype (Traveler, Arranger, Approver) will also affect the Cytric roles
    • No change in roles and Faces usertype will not override any existing role setup in Cytric.
    • Changes of profile data's (e.g. phone, email etc.) without changing roles will not override any existing role setup in Cytric.
    • Adding or changing roles will not synchronize any User Access Rights of Assignments for Travel Arrangers/Trip Approvers in the user profile. Existing Assignments setting will be deleted by changing or adding roles.

    from Cytric to Faces

    • No Assignments for Travel Arranger/Trip Approvers are synchronized

    Rail

    from Faces to Cytric

    • The activation of "collect points" in the Traveller Profile will also synchronize the Railcard as "Frequent Traveller Numbers - Rail"
    • DB bonus.card is not a valid card in Cytric, therefore no synchronisation will be done
    • DB Card 100 is not a valid Frequent Traveller-Railcard, therefore no synchronisation will be done in case of activation "collect points"

    from Cytric to Faces

    • If same card is entered as Railcard and Frequent Traveller-Railcard "collect points" in Faces will be activated.
    • If Card type, number or validity between Railcard and Frequent Traveller-Railcard are different, only the Railcard without activation "collect points" is synchronized. In case Frequent Traveller-Railcard is "Bonuscard Business" and other Railcard are entered both cards are synchronized.

    Generic Setup Fields

    only valid if Source "firstAdditionalEmail" and/or "secondAdditionalEmail" is used in the generic fields.

    from Faces to Cytric

    • Empty fields (no value) will not delete the "firstAdditionalEmail" and/or "secondAdditionalEmail" in Cytric.

    Form of payment / credit cards

    Synch from Faces to Cytric:

    • If “use as form of payment” is activated in Faces, the credit card in cytric will be marked as “preferred CC”
    • If more than one credit card is active with “use as form of payment” in Faces, the first credit card will be marked as “preferred CC” in Cytric

    Synch from Cytric to Faces:

    • The “preferred CC” in the credit card will activate the “use as form of payment “ in the Faces credit card.
    • Existing “use as form of payment” in Faces will not be overridden.

    The Cytric parameters in “Assign Credit Card to Vendor” are not synchronized

    Login Name / Username

    Synch from Cytric to Faces:

    • In case of duplicate usage of a login name in the Cytric systems, Faces will automatically process the incoming profile and will create the username from the Profile ID rather of rejecting the profile