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 +
 
= General =
 
= General =
  
Zeile 5: Zeile 6:
 
= Layout =
 
= Layout =
  
[[Image:Profil Firma.PNG|800px|Firmenprofile verwalten]]
+
[[File:Company1.PNG|800px|manage company]] [[File:Company.PNG|800px|manage company1]]
  
 
= User Interface =
 
= User Interface =
Zeile 12: Zeile 13:
  
 
{|
 
{|
 +
|-
 
! Field
 
! Field
 
! Description
 
! Description
Zeile 18: Zeile 20:
 
| Administrative assignment of a company, which is the main company.
 
| Administrative assignment of a company, which is the main company.
 
|-
 
|-
| Travel Department OID
+
| Share Administrator
| Register the Amadeus Office ID to which the profile will be synchronized. If the field is empty, the profile will be synchronized to the main office ID.
+
| All Administrators from the company are eligible in all traveller profiles, which are associated to one parent company organisation
|-
 
| Travel Department Org-ID
 
| Register the Amadeus Organisation ID (allocated to the OID).
 
 
|-
 
|-
 
| Customer No.
 
| Customer No.
| AIAN of the company (also synchronized as PIN).
+
| AIAN of the company (also synchronized as PIN). In case the customer number is the same as the parent company, no PIN is published.
 
|-
 
|-
 
| Company
 
| Company
Zeile 46: Zeile 45:
 
|-
 
|-
 
| Country
 
| Country
| Chose the country.
+
| Choose the country.
 
|-
 
|-
 
| phone
 
| phone
Zeile 57: Zeile 56:
 
| Enter the main E-Mail addresses of the company.
 
| Enter the main E-Mail addresses of the company.
 
|-
 
|-
| UUID  
+
| UUID
 
| Add the database number, which is relevant for CSV Uploads (column: company.uuid)
 
| Add the database number, which is relevant for CSV Uploads (column: company.uuid)
 
|-
 
|-
 
| Subsidiaries
 
| Subsidiaries
 
| Register the parent company or companies, which are associated to the parent Company.
 
| Register the parent company or companies, which are associated to the parent Company.
 
 
|-
 
|-
| Form of Payment
+
| Form of payment / Credit Cards
| Register the main credit Card. This credit Card is written as FoP (F. or FP) in the GDS's.
+
| Register multiple credit cards.
 +
|-
 +
| Card Type
 +
| Register card type
 
|-
 
|-
 
| Creditcard No.
 
| Creditcard No.
Zeile 73: Zeile 74:
 
| Add the expiration date of the credit card (Format DD/YY)
 
| Add the expiration date of the credit card (Format DD/YY)
 
|-
 
|-
| Use as web-card
+
| Remark
| Here you can specify how the traveller is allowed to use the company card (hotel guarantee or web card).
+
| Register additional remarks to the credit card
 
+
|-
* Traveller decides: Traveller can select the use of the company card (optional).
+
| Use as form of payment
* Mandatory use: Traveller automatically has chosen the company card. No personal credit card can be used for Hotel guarantee or as web card.
+
| This credit Card is written as FoP (F. or FP) in the GDS's.
* Prohibited use: Traveller can not choose the company card and therefore needs to enter a personal credit card.
+
|-
 +
| Add new
 +
| Register unlimited credit cards
 +
|-
 +
| Other forms of payment
 +
| Drop down of cash or invoice
 
|-
 
|-
| Web-Card
+
| Rail form of payment
| In this field a second company credit card can be stored. This is useful when the primary card is an AirPlus or BTA card, which will not be accepted as a web card or for hotel guarantee.
+
| Drop-down of cash or invoice and stored credit cards. Only available in the company profile and if Rail module is activated in the agency.
 
|-
 
|-
 
| Personal cards
 
| Personal cards
| Here you can specify how the traveler may use a personal credit card.  
+
| Here you can specify how the traveller may use a personal credit card.  
* FP and guarantee: Travellers are allowed to enter a credit card in their profile. This credit card can be used as form of payment, hotel guarantee and web-card.
+
*FP and guarantee: Travellers are allowed to enter a credit card in their profile. This credit card can be used as form of payment, hotel guarantee and web-card.  
* Guarantee only: Travellers are allowed to enter a credit card in their profile. This credit card can be used for hotel guarantee and as web-card
+
*Guarantee only: Travellers are allowed to enter a credit card in their profile. This credit card can be used for hotel guarantee and as web-card  
* None: Travellers are not allowed to use a personal credit card,
+
*None: Travellers are not allowed to use a personal credit card,  
 +
 
 +
|}
 +
 
 +
 
 +
 
 +
== Section 'Interface setup' ==
 +
 
 +
{|
 +
|-
 +
! Field
 +
! Description
 
|-
 
|-
 
| Personal CC on
 
| Personal CC on
|
+
| Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the first personal credit card will be transmitted.
<module name="AeTM">
+
|-
Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the personal credit card will be transmitted.
+
| 2nd Personal CC on
</module>
+
| Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the second personal credit card will be transmitted
 +
|-
 +
| 3rd Personal CC on
 +
| Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the third personal credit card will be transmitted
 +
|-
 +
| Target GDS
 +
| Drop down of Amadeus, Galileo, All (Amadeus and Galileo)
 +
|-
 +
| Travel Department OID
 +
| Register the Amadeus Office ID to which the profile will be synchronized. If the field is empty, the profile will be synchronized to the main office ID.
 +
|-
 +
| Travel Department Org-ID
 +
| Register the Amadeus Organisation ID (allocated to the OID).
 +
|-
 +
| Reporting Office
 +
|
 +
The Amadeus Office ID will be transmitted as "shadow destination".
 +
 
 +
|-
 +
| AeTM Site-Name
 +
| The ending of the URL [http://e-travelmanagement22.amadeus.com/Login/ http://e-travelmanagement22.amadeus.com/Login/]'''umbrella''' is used.
 +
|-
 +
| Site Code
 +
| Entry of the AeTM main community (L1). If AeTM UI Integration is in use (custom integration) the Site-code can only be used once in a company profile.
 +
|-
 +
| Main Group
 +
| Drop down of the travel groups, which is the main travel group.
 +
|-
 +
| Disconnect travellers from AeTM
 +
| All AeTM login names in the traveller profiles, AeTM Site Name, Site Code, Main Group and Travel Groups will be removed. No deletion of AeTM profiles will be done.
 +
|-
 +
| Agency Location
 +
| Entry of the 3-letter-Code where the agency/company is located. (Galileo Phonefiled Element)
 +
|-
 +
| Cytric org
 +
| Search of the respective Cytric Location and Divison for the profile.
 +
|-
 +
| Cytric server
 +
| Entry of Cytric server if differs form the standard agency setting
 +
|-
 +
| Disconnect travellers from Cytric
 +
| All Cytric login names in the traveller profiles, Cytric Org Id and Travel Groups will be removed. No deletion of Cytric profiles will be done.
 +
|-
 +
| Travel Groups, Group ID, Description
 +
|
 +
Company related AeTM communities or Cytric Travel Policy Group including free text description.
 +
 
 
|}
 
|}
  
== Section 'Publishing' ==
+
== Section 'Traveller settings' ==
 +
 
 +
Various functions can be assigned by activating the checkmark.
  
 
{|
 
{|
 +
|-
 
! Field
 
! Field
 
! Description
 
! Description
 
|-
 
|-
| Amadeus CSX
+
| Set new traveller as arranger
| Result of the last synchronization including date, time. Profile record locator.
+
| New profiles will be automaticaly activated as traveller and arranger.&nbsp;
 
|-
 
|-
| Profil no.
+
| Require approver
| Profile record locator.
+
| An approver needs to be linked to the traveller.
 
|-
 
|-
| AeTM Communities, Description
+
| Self-approval allowed
|  
+
| An approver can be nominated by himself.
<module name="AeTM">
 
Company related AeTM communities indluding free text description
 
</module>
 
 
|}
 
|}
 +
 +
&nbsp;
  
 
== Section 'Preferences' ==
 
== Section 'Preferences' ==
  
 
{|
 
{|
 +
|-
 
! Field
 
! Field
 
! Description
 
! Description
 
|-
 
|-
|colspan=2| ''Airline Company program''
+
| Web-Card
 +
| Payment for online bookings or none GDS bookings with a credit card (drop down of existing credit cards).
 +
|-
 +
| Used by traveller
 +
| Here you can specify how the traveller is allowed to use the credit card.
 +
*Traveller decides: Traveller can select the use of the credit card (optional).
 +
*Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as Web-Card.
 +
*Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
 +
 
 +
|-
 +
| colspan="2" | ''Airline Company program''
 
|-
 
|-
 
| Airline
 
| Airline
Zeile 129: Zeile 205:
 
| CSX prefix command (OSI or SK)
 
| CSX prefix command (OSI or SK)
 
|-
 
|-
| Guarantee Hotel/Rental car
+
| colspan="2" | ''Hotel Travel guidelines''
| Guarantee for hotel and car rental with a credit card (company or web card).
+
|-
 +
| Guarantee hotel
 +
| Guarantee for hotel with a credit card (drop down of existing credit cards).
 
|-
 
|-
|colspan=2| ''Hotel Travel guidelines''
+
| Used by traveller
 +
| Here you can specify how the traveller is allowed to use the credit card.
 +
*Traveller decides: Traveller can select the use of the credit card (optional).
 +
*Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as hotel guarantee.
 +
*Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
 +
 
 
|-
 
|-
 
| Hotel chain
 
| Hotel chain
Zeile 138: Zeile 221:
 
|-
 
|-
 
| Rate code
 
| Rate code
| Definition of the rate code (e.g. RAC, COR). One rate code per chain is permitted
+
| Definition of the rate code (e.g. RAC, COR). Comma Needs to be used to add more than one rate code.
 
|-
 
|-
 
| Customer Request
 
| Customer Request
| Enter a free text.  
+
| Enter a free text.
 
|-
 
|-
|colspan=2| ''Car Travel guidelines''
+
| colspan="2" | ''Car Travel guidelines''
 +
|-
 +
| Guarantee car rental
 +
| Guarantee for car rental with a credit card (drop down of existing credit cards).
 +
|-
 +
| Used by traveller
 +
| Here you can specify how the traveller is allowed to use the credit card.
 +
*Traveller decides: Traveller can select the use of the credit card (optional).
 +
*Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as car rental guarantee.
 +
*Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
 +
 
 
|-
 
|-
 
| Company
 
| Company
Zeile 161: Zeile 254:
  
 
{|
 
{|
 +
|-
 
! Field
 
! Field
 
! Description
 
! Description
 
|-
 
|-
 
| Agency
 
| Agency
|<auth type="Agency">
+
| <auth type="Agency">
 
Travel Agency to which the company is allocated.
 
Travel Agency to which the company is allocated.
 
</auth>
 
</auth>
Zeile 174: Zeile 268:
 
free text  
 
free text  
 
</auth>
 
</auth>
 +
 
|-
 
|-
 
| Email delivery
 
| Email delivery
|<auth type="Agency,Admin">
+
| <auth type="Agency,Admin">
 
* [http://www.amadeus.com/ch/x201161.html Amadeus Fax Email Plus]
 
* [http://www.amadeus.com/ch/x201161.html Amadeus Fax Email Plus]
 
* Amadeus Mail
 
* Amadeus Mail
Zeile 182: Zeile 277:
 
|-
 
|-
 
| E-Mail invoice delivery
 
| E-Mail invoice delivery
| E-Mailaddress which is used for invoice delivery. This field can be used in [[My agency#Section_'Custom Publish Actions'|Custom publish action]], source 'emailInvoiceDelivery'.
+
| E-Mailaddress which is used for invoice delivery. This field can be used in [[My_agency#Section_'Custom_Publish_Actions'|Custom publish action]], source 'emailInvoiceDelivery'.
|-
 
| Reporting Office
 
|
 
<auth type="Agency,Admin">
 
The Amadeus Office ID will be transmitted as "shadow destination".
 
</auth>
 
|-
 
| AeTM Site-Name
 
|<module name="AeTM"> Entry of the AeTM Site-Name. (e.g. umbrella)
 
The ending of the URL http://e-travelmanagement22.amadeus.com/Login/'''umbrella''' is used.
 
</module>
 
|-
 
| Site Code
 
|<module name="AeTM"> Entry of the AeTM main community (L1)
 
</module>
 
 
|}
 
|}
  
 
== Section 'Comment' ==
 
== Section 'Comment' ==
  
 
+
Comments are free text formats. <module name="CSX">
Comments are free text formats.
 
<module name="CSX">
 
 
Comments will be transmitted as profile notes in Amadeus CSX.
 
Comments will be transmitted as profile notes in Amadeus CSX.
 
</module>
 
</module>
Zeile 212: Zeile 290:
 
The log is a history of all saved modifications. The log shows date, time, user and status "saved profile".
 
The log is a history of all saved modifications. The log shows date, time, user and status "saved profile".
  
= Procedures / Processes =
+
= Workflow / Processes =
  
 
== Company create / modify ==
 
== Company create / modify ==
  
Company profiles can be created, edited and deleted. New companies will be created in the tab "Companies". The click on "Manage companies" and a second click to the green "Plus symbol" will create a new empty input mask for company profile. The Deletion of a company profile also deletes all associated travellers. After saving a company profile (new or modifications) the profile data’s are transmitted to the relevant systems. A Status message is shown in the [[Profile Company#Section 'Publishing'|Section Publishing]].
+
Company profiles can be created, edited and deleted. Create a new Company in the tab "Companies" by clicking on "Manage companies" and a second click to the green "plus icon". This will create a new empty input mask for a company profile. The deletion of a company profile also deletes all associated travellers. After saving a company profile (new or modifications) the profile data is transmitted to the relevant systems. A status message is shown in the [[Profile_Company#Section_'Publishing'|Section Publishing]].
 +
 
 +
Company profiles are '''not''' transmitted into AeTM or Cytric
  
<module name="AeTM">
+
== Company setup ==
Company profiles are '''not''' transmitted into AeTM.
+
 
</module>
+
[[File:Company Setup.PNG|500px|Company Setup]]
 +
 
 +
In the company setup [[My_agency#Section_'Custom_Field_definitions'|Custom Field definitions]] and [[My_agency#Section_'Custom_Publish_Actions'|Custom Publish Actions]] can be created for a specific company.
  
 
== CSV Download / Upload ==
 
== CSV Download / Upload ==
Zeile 226: Zeile 308:
 
All traveller profiles from a specific company can be downloaded and uploaded via a CSV-File (comma-separated values).
 
All traveller profiles from a specific company can be downloaded and uploaded via a CSV-File (comma-separated values).
  
[[Image:csv_upload_1.png|450px|CSV-Datei auswählen]]
+
[[File:Csv upload 1.png|450px|CSV-Datei auswählen]]
  
Every single data fields in the CSV will be transmitted into the Tenzing Faces Profile. Please take into account::
+
Every single data fields in the CSV will be transmitted into the Faces Profile. Please take into account:
* Mandatory fields has to be filled in the CSV
 
* Dates like birthday must have the Format dd.mm.yyyy (e.g. 23.06.1962)
 
* The modifications of numbers (credit card numbers, frequent Flyer numbers) in '''Microsoft Excel''' in a CSV-file has some specifications! In Microsoft Excel a number, with more than 15 count, is automatically displayed exponentially.([http://support.microsoft.com/kb/214233 KB214233]). Numbers like 12345678901234567 will be converted in 1.23457E+16. To prevent this situation, numbers should be captured including spaces, e.g. '1234 5678 9012 34567'.
 
  
 +
*Mandatory fields have to be completed in the CSV
 +
*Dates like birthday must have the Format dd.mm.yyyy (e.g. 23.06.1962)
 +
*The modifications of numbers (credit card numbers, frequent Flyer numbers) in '''Microsoft Excel''' in a CSV-file have some specifications! In Microsoft Excel a number, with more than 15 counts, is automatically displayed exponentially.([http://support.microsoft.com/kb/214233 KB214233]). Numbers like 12345678901234567 will be converted in 1.23457E+16. To prevent this situation, numbers should be captured including spaces, e.g. '1234 5678 9012 34567'.
 +
*The CSV is produced UTF-8 Code, by opening the CSV with Excel the CSV is encode with ISO-8859-1. For this reason the Special characters "Œ, œ, Š, š, Ÿ, Ž, ž" are not correctly displayed in Excel
  
[[Image:csv_upload_3.png|300px|CSV-Upload Ergebnis]]
+
&nbsp;
 +
 
 +
[[File:Csv upload 3.png|300px|CSV-Upload Ergebnis]]
  
 
If the upload leads into an error the relevant messages are shown. A printable version of the error message is available in "errorfile".
 
If the upload leads into an error the relevant messages are shown. A printable version of the error message is available in "errorfile".
Zeile 240: Zeile 325:
 
=== Update of existing profiles ===
 
=== Update of existing profiles ===
  
If an already existing profiles will be updated, the "uuid" and/or "record locator" must be present in CSV. The record locator refers to the Amadeus CSX Profil-Recordlocator.
+
If an existing profile will be updated, the "uuid" and/or "record locator" must be present in the CSV. The record locator refers to the Amadeus CSX Profil-Recordlocator. <module name="AeTM">
<module name="AeTM">
+
If an AeTM profile is created from an existing Faces Profile, the CSV-files must contains the following columns:
If from an existing Profile a AeTM profile is created, the CSV-files must contains the following columns:
 
  
 
{|
 
{|
 
! Column
 
! Column
 
! Discription
 
! Discription
 +
! Value
 
|-
 
|-
|sortedAetmRoles0.community
+
|sortedTravelGroups0.groupId
 +
|Travel groups / Main travel group
 
|Community-Code, sortedAetmRoles0.community is always the Home-Community for the traveller
 
|Community-Code, sortedAetmRoles0.community is always the Home-Community for the traveller
 
|-
 
|-
|sortedAetmRoles1.community,sortedAetmRoles2.community
+
|sortedTravelGroups1.groupId,sortedTravelGroups2.groupId, etc.
| further Communities, it can be done any numbers of communities (numbering: sortedAetmRoles"X")
+
|Travel groups / Further travel group
 +
| further Communities, it can be done any numbers of communities (numbering: sortedTravelGroups"X")
 
|-
 
|-
|sortedAetmRoles0.role,sortedAetmRoles1.role,sortedAetmRoles2.role
+
|sortedTravelGroups0.role ,sortedTravelGroups1.role ,sortedTravelGroups2.role, etc.
|AeTM Roles:
+
|Travel groups / Role
 +
|AeTM Roles:
 
* TRAVELER
 
* TRAVELER
 
* PRINCIPAL_TRAVEL_ARRANGER
 
* PRINCIPAL_TRAVEL_ARRANGER
* APPOINTEDTRAVEL_ARRANGER
+
* APPOINTED TRAVEL_ARRANGER
 
* TRAVEL_APPROVER
 
* TRAVEL_APPROVER
 
* FALLBACK_APPROVER
 
* FALLBACK_APPROVER
 
|-
 
|-
 
| sortedPublishStates1.id.publishtarget
 
| sortedPublishStates1.id.publishtarget
 +
|Target system
 
| Insert the value "AETM" for a transmission into AeTM
 
| Insert the value "AETM" for a transmission into AeTM
 
|-
 
|-
 
| sortedPublishStates1.recordlocator
 
| sortedPublishStates1.recordlocator
| AeTM Login name
+
| Target system identification number/name
 +
| AeTM Login Name
 
|-
 
|-
|colspan=2| ''To synchronize the existing AeTM profile with an existing Tenzing Faces Profil, the additional information is necessary.''
+
|colspan=2| ''To synchronize the existing AeTM profile with an existing Faces Profil, the AeTM Login name must be entered. In case of empty "sortedPublishStates1.recordlocator" a new AeTM profile is created.''
|-
 
| sortedPublishStates1.internallocator
 
| AeTM Traveler ID
 
 
|-
 
|-
 
|}
 
|}
 
</module>
 
</module>
 +
  
 
= Technical/Functional Details =
 
= Technical/Functional Details =
  
 
== Field-Mapping ==
 
== Field-Mapping ==
 +
 
{|
 
{|
! Faces !! CSX !! AeTM
 
 
|-
 
|-
|Customer No. || AI AN, PIN || n/a
+
! Faces
 +
! CSX
 +
! umbrella.net
 +
! Sabre
 +
! Farelogix
 
|-
 
|-
|Company || AP || n/a
+
| Customer No.
 +
| AI AN, PIN
 +
| No.
 +
|  
 +
Customer NumberTrip / Type <Corporate / Business> / DK Number<br/> (only 6,7 or 10&nbsp;digits are published)
 +
 
 +
| Information/Company Info/Account number
 
|-
 
|-
|Short name || PCN || n/a
+
| Company
 +
| AP
 +
| Name
 +
| Corporate Information / Corporation Type <Medium> / Corporation Name
 +
| Information/Company Info/Company Name
 +
|-
 +
| Short name
 +
| PCN
 +
| n/a
 +
| Profilename
 +
| Profile Name
 +
|-
 +
| Street
 +
| AB/AD1
 +
| Street / No.
 +
| Address / Type <Business>/ Address Line 1
 +
| PNR Elements/Address/Address
 +
|-
 +
| Street 2
 +
| &nbsp;
 +
| n/a
 +
| Address / Type <Business>/ Address Line 2
 +
| &nbsp;
 +
|-
 +
| ZIP
 +
| AB/ZP
 +
| ZIP
 +
| Address / Type <Business>/ Postal Code
 +
| PNR Elements/Address/Postal Code
 +
|-
 +
| Place
 +
| AB/CI
 +
| City
 +
| Address / Type <Business>/ City
 +
| PNR Elements/Address/City
 +
|-
 +
| Country
 +
| AB/CO
 +
| Country
 +
| Address / Type <Business> / Country
 +
| PNR Elements/Address/Country
 
|-
 
|-
|Street || AB/AD1 || n/a
+
| Phone
 +
| AP -B
 +
| Telephone 1
 +
| Contact Information / Phone/Phone Type <Business> / Full Phone Number
 +
| PNR Elemens/Telephone/Type "Business"
 
|-
 
|-
|Street 2 || || n/a
+
| Fax
 +
| AP -F
 +
| Fax
 +
| Contact Information / Phone/Phone Type <Fax> / Full Phone Number
 +
| PNR Elements/Telephone/Type "Fax"
 
|-
 
|-
|ZIP || AB/ZP || n/a
+
| E-Mail, E-Mail 2, E-Mail 3
 +
| APE or RM*EMAIL
 +
| E-mail
 +
| Contact Information / Email/Email Type <Business> / Email Address
 +
| PNR Elements/Email/Type "Business"
 
|-
 
|-
|Place || AB/CI || n/a
+
| Form of Payment / credit cards
 +
|
 +
FP (if "use as form of payment" is activated)
 +
 
 +
| Credit Card (Main or Lodge)
 +
|  
 +
Form of payment / Payment usage <Airlines> / Trip type <all>/Card code,<br/> Card Number, Expiration Date, Additional information.<br/> (Only pulbished if "use as form of payment" is activated)
 +
 
 +
| PNR Elements/Credit Card
 
|-
 
|-
|Country || AB/CO || n/a
+
| Other forms of payment
 +
| FP INV or FP CASH
 +
| Credit Card (without Main or Lodge)
 +
| Form of payment / Payment usage <Airlines> / Trip type <all> / Cash
 +
| PNR Elements/Other Form of Payment
 
|-
 
|-
|Phone || AP -B || n/a
+
| Rail form of pamyent
 +
| <module name="Rail">if module Rail is active
 +
*RM*DB:ZA:4 (if invoice is selected)
 +
*RM*DB:ZA:15 (if a credit card is selected)</module>
 +
| n/a
 +
| Form of payment / Payment usage <Rail> / Trip type <all>
 +
| &nbsp;
 
|-
 
|-
|Fax || AP -F || n/a
+
| Web-Card
 +
| &nbsp;
 +
| n/a
 +
| Form of payment / Payment usage <Low Cost Carrier> / Trip type <all>&nbsp;
 +
| &nbsp;
 
|-
 
|-
|E-Mail, E-Mail 2, E-Mail 3 || APE or RM*EMAIL || n/a
+
| ''Airline Company program''
 +
| &nbsp;
 +
| n/a
 +
| &nbsp;
 +
| &nbsp;
 
|-
 
|-
|Form of Payment || FP || n/a
+
| Airline
 +
| SK oder OS
 +
| n/a
 +
| Other PNR Move Data/3OSI (exeption for AA 4OSI)
 +
| PNR Elements/Other Service Information
 
|-
 
|-
|''Airline Company program'' ||  || n/a
+
| Guarantee Hotel
 +
| PHI/G
 +
| n/a
 +
| Form of payment / Payment usage <Hotel> / Trip type <all> / Card Code,<br/> Card Number, Expiration Date
 +
| &nbsp;
 
|-
 
|-
|Airline || SK oder OS || n/a
+
| ''Hotel Travelguidelines''
 +
| &nbsp;
 +
| n/a
 +
| &nbsp;
 +
| &nbsp;
 
|-
 
|-
| Guarantee Hotel/Car rental || PHI/G und PCI/G || n/a
+
| Hotel chain
 +
| PHI/CO
 +
| n/a
 +
| Hotel Preferences / Discount / Vendor Code / Discount Type <Discounts>
 +
| Preferences/Hotel Basic Preferences/Hotel Chain
 
|-
 
|-
|''Hotel Travelguidelines'' ||  || n/a
+
| Rate-Code
 +
| PHI/SR
 +
| n/a
 +
| Hotel Preferences / Discount / Discount ID
 +
| &nbsp;
 
|-
 
|-
|Hotel chain || PHI/CO || n/a
+
| Customer Request
 +
| PHI/SI
 +
| n/a
 +
| Hotel Preferences / Discount / Additional Information
 +
| Preferences/Hotel Basic Preferences/Special Information
 
|-
 
|-
|Rate-Code || PHI/SR || n/a
+
| ''Car Travelguidelines''
 +
| &nbsp;
 +
| n/a
 +
| &nbsp;
 +
| &nbsp;
 
|-
 
|-
|Customer Request || PHI/SI || n/a
+
| Guarantee car rental
 +
| PHI/G
 +
| n/a
 +
| Form of payment/Payment usage <Car> / Trip type <all> / Card Code,<br/> Card Number, Expiration Date
 +
| &nbsp;
 
|-
 
|-
|''Car Travelguidelines'' || || n/a
+
| Company
 +
| PCI/CO
 +
| n/a
 +
| Rental Car Preferences / Discount / Vendor Code / Discount Type <Discounts>
 +
| Preferences/Car Basic Preferences/Car Company
 
|-
 
|-
|Company || PCI/CO || n/a
+
| Corporate Discount Number
 +
| PCI/CD
 +
| n/a
 +
| Rental Car Preferences / Discount /&nbsp;Discount ID
 +
| &nbsp;
 
|-
 
|-
|Corporate Discount Number || PCI/CD || n/a
+
| Customer Request
 +
| PCI/SI
 +
| n/a
 +
| Rental Car Preferences / Discount /&nbsp;Additional Information
 +
| Preferences/Car Basic Preferences/Special Information
 
|-
 
|-
|Customer Request || PCI/SI || n/a
+
| Prefered Rental
 +
| PPC
 +
| n/a
 +
| &nbsp;
 +
| &nbsp;
 
|-
 
|-
|Prefered Rental || PPC || n/a
+
| Confidential
 +
| RX
 +
| n/a
 +
| &nbsp;
 +
| PNR Elements/Corporate Remarks
 
|-
 
|-
|Confidential || RX || n/a
+
| E-Mail delivery
 +
| &nbsp;
 +
| n/a
 +
| &nbsp;
 +
| &nbsp;
 
|-
 
|-
|E-Mail delivery ||  || n/a
+
| E-Mail invoice delivery
 +
| &nbsp;
 +
| n/a
 +
| &nbsp;
 +
| &nbsp;
 
|-
 
|-
|E-Mail invoice delivery ||  || n/a
+
| Reporting Office
 +
| FK and ES
 +
| n/a
 +
| &nbsp;
 +
| &nbsp;
 
|-
 
|-
|Reporting Office || FK and ES || n/a
+
| Agency Locaton
 +
| &nbsp;
 +
| &nbsp;
 +
| Contact Information/City Airport Code<br/> inherite to Traveller&nbsp;
 +
| &nbsp;
 
|-
 
|-
|Comment || PN || n/a
+
| Comment
 +
| PN
 +
| n/a
 +
| General Information /&nbsp;Category <General> / Type <remark (5 field)>/ Information
 +
| Information/Notes
 
|}
 
|}
  
 
== Profile actions ==
 
== Profile actions ==
 +
 +
  
 
=== COPY ===
 
=== COPY ===
  
 
Company name, phone, fax
 
Company name, phone, fax
 +
 
  name,phone,fax
 
  name,phone,fax
 +
 
Customer No.
 
Customer No.
 +
 
  externalnr
 
  externalnr
 +
 
Email, Email2, Email3
 
Email, Email2, Email3
 +
 
  email, email2, email3
 
  email, email2, email3
Web-Card (Credit card vendor, number, expiration)
+
 
fopCreditcardType2,fopNumber2,fopExpiration2
 
 
Hotel chain
 
Hotel chain
 +
 
  hotelmemberships#.alliance
 
  hotelmemberships#.alliance
 +
 
Hotel rate code
 
Hotel rate code
  hotelmemberships[#].membernumber
+
 
 +
  hotelmemberships#.membernumber
 +
 
 
Car rental company
 
Car rental company
 +
 
  carmemberships#.alliance
 
  carmemberships#.alliance
 +
 
Car rental Coperate Discount Number
 
Car rental Coperate Discount Number
 +
 
  carmemberships#.membernumber
 
  carmemberships#.membernumber
Car rental customer reqeust  
+
 
  carmemberships[0].additionalinfo
+
Car rental customer reqeust
Guarantee Hotel/Car rental
+
 
  guarantee
+
  carmemberships0.additionalinfo
 +
 
 +
Credit card if "use as FoP" set to true
 +
 
 +
fopCreditcards#.
 +
 
 +
Credit Card / only use as FoP = false
 +
 
 +
nonFopCreditcards#.
 +
 
 +
Credit Card / all credit cards
 +
 
 +
sortedCreditcards#.type,sortedCreditcards#.number,sortedCreditcards#.expiration
 +
 
 +
Guarantee Hotel
 +
 
 +
hotelGuaranteeCard.type,hotelGuaranteeCard.number,hotelGuaranteeCard.expiration
 +
 
 +
Guarantee car rental
 +
 
 +
carGuaranteeCard.type,carGuaranteeCard.number,carGuaranteeCard.expiration
 +
 
 +
Web-Card
 +
 
 +
  webPaymentCard.type,webPaymentCard.number,webPaymentCard.expiration
 +
 
 +
Other forms of payment
 +
 
 +
additionalFormOfPayment
 +
 
 +
Rail form of payment
 +
 
 +
formOfPaymentRail
 +
 
 
Generic fields, e.g. in Section "Preferences"
 
Generic fields, e.g. in Section "Preferences"
 +
 
  mergedgroups:general.header_prefs:0.value
 
  mergedgroups:general.header_prefs:0.value
Web-card
+
 
webcard
+
Travel Groups -Group ID
AeTM Community
+
 
  communities[#].id.community
+
  travelgroups#.id.groupId
AeTM Community Descirption
+
 
communities[#].name
 
 
Parent company
 
Parent company
 +
 
  parentCompany.name
 
  parentCompany.name
 +
 
Airline Company program (Airline)
 
Airline Company program (Airline)
 +
 
  airlineincentives#.alliance
 
  airlineincentives#.alliance
 +
 
Airline Company program (Infotext)
 
Airline Company program (Infotext)
 +
 
  airlineincentives#.additionalinfo
 
  airlineincentives#.additionalinfo
Form of payment - Amadeus CSX
+
 
  fop
+
Email invoice delivery
Form of payment - Galileo GWS
+
 
  fopGws
+
emailInvoiceDelivery
 +
 
 +
Fixed Entry
 +
 
 +
genFixed
 +
e.g. Source: genFixed'''TEST''' Target: RM*{} GDS Result: RM*TEST
 +
 
 +
Preferred Rental
 +
 
 +
preferredCarMembership.alliance
 +
 
 +
=== Cytric Source ===
 +
 
 +
Location
 +
 
 +
cytricLocation
 +
 
 +
Division
 +
 
 +
cytricDivision
 +
 
 +
&nbsp;
 +
 
 +
 
 +
=== Sabre Source ===
 +
 
 +
Sabre Sources can be used in custom field and/or custom published actions.
 +
 
 +
Customer Number (DK) - Trip Type: Coporate/Business
 +
 
 +
  customerNumber
 +
 
 +
Customer Number (DK)- Trip Type: Group
 +
 
 +
customerNumber¥T/GP
 +
 
 +
Customer Number (DK)- Trip Type: Leisure
 +
 
 +
customerNumber¥T/LS
 +
 
 +
Customer Number (DK)- Trip Type: All
 +
 
 +
customerNumber¥T/AZ
 +
 
 +
Customer Number (DK)- Trip Type: Emergency
 +
 
 +
customerNumber¥T/EM
 +
 
 +
Customer Number (DK)- Trip Type: Family
 +
 
 +
  customerNumber¥T/FM
 +
 
 +
Employee Information / Employee ID
 +
 
 +
employeeId
 +
 
 +
Employee Information / Cost Center
 +
 
 +
employeeCostCenter
 +
 
 +
Employee Information / Project ID
 +
 
 +
projectId
 +
 
 +
Employee Information / Department
 +
 
 +
department
 +
 
 +
Reference Information /Reference Field "Ohters" / Additional information
 +
 
 +
₵<name>₵
 +
 
 +
Contact Information / Phone / Full Phone Number
 +
 
 +
9
 +
 
 +
Contact Information / Phone / Full Phone Number / City Airport Code
 +
 
 +
9{}¥A/VIE
 +
 
 +
Contact Information / Phone / Full Phone Number / Phone Remark
 +
9{}¥R/{}
 +
 
 +
Contact Information / Phone / Full Phone Number / City Airport Code / Remark
 +
 
 +
9{}¥A/VIE,R/{}
 +
 
 +
Contact Information / Phone / Full Phone Number / Type Home
 +
 
 +
9{}-H
 +
 
 +
Contact Information / Phone / Full Phone Number / Type Mobile
 +
 
 +
9{}-M
 +
 
 +
Contact Information / Email / Email Address
 +
 
 +
PE¥
 +
 
 +
Contact Information / Email / Email Address / Type Home
 +
 +
PE¥{}¥T/HOM
 +
 
 +
Contact Information / Email / Email Address / Remark
 +
 
 +
PE¥{}¥R/{}
 +
 
 +
Ohter PNR move data
 +
 
 +
Ø
 +
 
 +
Priority Remarks
 +
 
 +
ɸ
 +
 
 +
General Information / Category "General" /Type "Remark (5 Field)"
 +
 
 +
5.
 +
 
 +
 
  
 
=== FILTER ===
 
=== FILTER ===
 +
 +
 +
 +
 +
 +
==== Amadeus CSX (WS App "Tenzing") ====
  
 
Filter Company name
 
Filter Company name
 +
 
  //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '5'][1]
 
  //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '5'][1]
 +
 
Filter phone business
 
Filter phone business
 +
 
  //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']
 
  //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']
 +
 
Filter Fax
 
Filter Fax
 +
 
  //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P01']
 
  //pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P01']
 +
 
Filter customer no. / AIAN
 
Filter customer no. / AIAN
 +
 
  //accountingSection[accountingInformation]
 
  //accountingSection[accountingInformation]
Company address  
+
 
 +
Company address
 +
 
 
  //addressSection
 
  //addressSection
 +
 
Filter PIN
 
Filter PIN
  //generalProfileInformation[globalIndex]
+
 
 +
  //generalProfileInformation/globalIndex
 +
 
 +
Filter Car Travelpolicy
 +
 
 +
//carCustomerInformation
 +
 
 +
Filter Car Travelpolicy Guarantee (PCI/G-)
 +
<pre>//carCustomerInformation/customerInformation/guarantee</pre>
 +
 
 +
Filter Hotel Travelpolicy
 +
 
 +
//hotelCustomerInformation
 +
 
 +
Filter Hotel Travelpolicy Rate Code (PHI/SR-)
 +
<pre>//hotelCustomerInformation/customerInformation/rateCode</pre>
 +
 
 +
Filter E-Mail, E-Mail2, E-Mail3 if Email Delivery Option "Amadeus Fax and Email plus" and Itinerary / e-ticket = false
 +
 
 +
//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, 'COMP*EMAIL:')]
 +
 
 +
Filter Reporting Office (ES only)
 +
 
 +
//pnrSecuritySection
 +
 
 +
Filter Reporting Office (FK only)
 +
 
 +
//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P23']
 +
 
 +
Filter Confidential
 +
 
 +
//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation and contains(miscellaneousRemark/miscellaneousRemarkInformation/type, 'RX')]
 +
 
 +
Filter FoP INV
 +
 
 +
//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier='3' and pnrElementInformation/pnrElementIdentification/informationType='16' and contains(pnrElementInformation/longFreeTextData,'INV')]
 +
 
 +
Filter FoP CC
 +
 
 +
//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier='3' and pnrElementInformation/pnrElementIdentification/informationType='16' and contains(pnrElementInformation/longFreeTextData,'CC')]
 +
 
 +
Filter Car Travel guidelines/Pefered Rental
 +
 
 +
//carPreference
 +
 
 +
Filter Airline Company Programm (OSI)
 +
 
 +
//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = '28']
 +
 
 +
==== Amadeus CSX (WS App "TenzingV2") ====
 +
 
 +
{|
 +
|-
 +
! Faces
 +
! style="width: 273px;" | CSX
 +
! style="width: 609px;" | FILTER
 +
|-
 +
| Company Name
 +
| AP
 +
| //CompanyInfo//TelephoneInfo[@PhoneLocationType='8']
 +
|-
 +
| Customer No.
 +
| AIAN
 +
| //TicketingAccountInformation
 +
|-
 +
| Customer No. as PIN
 +
| PIN
 +
| //UniqueID[@ID_Context='PIN']
 +
|-
 +
| Address
 +
| AB
 +
| //AddressInfo
 +
|-
 +
| Phone
 +
| style="width: 273px;" | AP <number>-B
 +
| style="width: 609px;" | //CompanyInfo/TelephoneInfo[@PhoneLocationType='7']
 +
|-
 +
| Fax
 +
| style="width: 273px;" | AP <number>-F
 +
| style="width: 609px;" | //CompanyInfo/TelephoneInfo[@PhoneLocationType='6']
 +
|-
 +
| Confidential
 +
| style="width: 273px;" | RX
 +
| style="width: 609px;" | //Comments/Comment[@Name='RX']
 +
|}
  
 
== Amadeus CSX ==
 
== Amadeus CSX ==
Zeile 403: Zeile 921:
 
=== Change of Travel department OID ===
 
=== Change of Travel department OID ===
  
If on an existing company, a new travel department OID is registered (or modified), then:
+
If a new travel department OID is registered (or modified) on an existing company, then:
# The company in the old OID is deactivated (also all associated travellers are deactivated)
+
 
# A new company in the registered OID is created
+
#The company in the old OID is deactivated (also all associated travellers are deactivated)  
# In Faces all CSX record locator of all travellers will be deleted. Within the next 60 minutes all travellers affected are created in the new OID
+
#A new company in the registered OID is created  
 +
#In Faces all CSX record locator of all travellers will be deleted. Within the next 60 minutes all travellers affected are created in the new OID  
  
 
== AeTM ==
 
== AeTM ==
  
 
Company profiles will not be synchronized into AeTM.
 
Company profiles will not be synchronized into AeTM.
 +
 +
== Cytric ==
 +
 +
Company profiles will not be synchronized into Cytric

Aktuelle Version vom 11. Mai 2020, 06:45 Uhr

General

In this tab company profiles will be created and modified.

Layout

manage company manage company1

User Interface

Section 'General'

Field Description
Parent company Administrative assignment of a company, which is the main company.
Share Administrator All Administrators from the company are eligible in all traveller profiles, which are associated to one parent company organisation
Customer No. AIAN of the company (also synchronized as PIN). In case the customer number is the same as the parent company, no PIN is published.
Company Enter the full name of the company.
Short name Must be unique in the GDS (PCN)!
Street Register the street of the company.
Street 2 Add additional street address.
ZIP Register the ZIP code of the company.
Place Enter the place of the company.
Country Choose the country.
phone Enter the main phone number.
Fax Enter the main fax number.
E-Mail, E-Mail 2, E-Mail 3 Enter the main E-Mail addresses of the company.
UUID Add the database number, which is relevant for CSV Uploads (column: company.uuid)
Subsidiaries Register the parent company or companies, which are associated to the parent Company.
Form of payment / Credit Cards Register multiple credit cards.
Card Type Register card type
Creditcard No. Register the Credit card number.
Expiration Add the expiration date of the credit card (Format DD/YY)
Remark Register additional remarks to the credit card
Use as form of payment This credit Card is written as FoP (F. or FP) in the GDS's.
Add new Register unlimited credit cards
Other forms of payment Drop down of cash or invoice
Rail form of payment Drop-down of cash or invoice and stored credit cards. Only available in the company profile and if Rail module is activated in the agency.
Personal cards Here you can specify how the traveller may use a personal credit card.
  • FP and guarantee: Travellers are allowed to enter a credit card in their profile. This credit card can be used as form of payment, hotel guarantee and web-card.
  • Guarantee only: Travellers are allowed to enter a credit card in their profile. This credit card can be used for hotel guarantee and as web-card
  • None: Travellers are not allowed to use a personal credit card,

 

Section 'Interface setup'

Field Description
Personal CC on Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the first personal credit card will be transmitted.
2nd Personal CC on Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the second personal credit card will be transmitted
3rd Personal CC on Configuration in which AeTM Field (possible values CC1, CC2 or CC3) the third personal credit card will be transmitted
Target GDS Drop down of Amadeus, Galileo, All (Amadeus and Galileo)
Travel Department OID Register the Amadeus Office ID to which the profile will be synchronized. If the field is empty, the profile will be synchronized to the main office ID.
Travel Department Org-ID Register the Amadeus Organisation ID (allocated to the OID).
Reporting Office

The Amadeus Office ID will be transmitted as "shadow destination".

AeTM Site-Name The ending of the URL http://e-travelmanagement22.amadeus.com/Login/umbrella is used.
Site Code Entry of the AeTM main community (L1). If AeTM UI Integration is in use (custom integration) the Site-code can only be used once in a company profile.
Main Group Drop down of the travel groups, which is the main travel group.
Disconnect travellers from AeTM All AeTM login names in the traveller profiles, AeTM Site Name, Site Code, Main Group and Travel Groups will be removed. No deletion of AeTM profiles will be done.
Agency Location Entry of the 3-letter-Code where the agency/company is located. (Galileo Phonefiled Element)
Cytric org Search of the respective Cytric Location and Divison for the profile.
Cytric server Entry of Cytric server if differs form the standard agency setting
Disconnect travellers from Cytric All Cytric login names in the traveller profiles, Cytric Org Id and Travel Groups will be removed. No deletion of Cytric profiles will be done.
Travel Groups, Group ID, Description

Company related AeTM communities or Cytric Travel Policy Group including free text description.

Section 'Traveller settings'

Various functions can be assigned by activating the checkmark.

Field Description
Set new traveller as arranger New profiles will be automaticaly activated as traveller and arranger. 
Require approver An approver needs to be linked to the traveller.
Self-approval allowed An approver can be nominated by himself.

 

Section 'Preferences'

Field Description
Web-Card Payment for online bookings or none GDS bookings with a credit card (drop down of existing credit cards).
Used by traveller Here you can specify how the traveller is allowed to use the credit card.
  • Traveller decides: Traveller can select the use of the credit card (optional).
  • Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as Web-Card.
  • Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
Airline Company program
Airline Choose the Company Airline loyalty programs by using the drop down menu.
Published as CSX prefix command (OSI or SK)
Hotel Travel guidelines
Guarantee hotel Guarantee for hotel with a credit card (drop down of existing credit cards).
Used by traveller Here you can specify how the traveller is allowed to use the credit card.
  • Traveller decides: Traveller can select the use of the credit card (optional).
  • Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as hotel guarantee.
  • Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
Hotel chain Choose the Hotel chain by using the drop down menu.
Rate code Definition of the rate code (e.g. RAC, COR). Comma Needs to be used to add more than one rate code.
Customer Request Enter a free text.
Car Travel guidelines
Guarantee car rental Guarantee for car rental with a credit card (drop down of existing credit cards).
Used by traveller Here you can specify how the traveller is allowed to use the credit card.
  • Traveller decides: Traveller can select the use of the credit card (optional).
  • Mandatory use: Traveller automatically has chosen the credit card. No personal credit card can be used as car rental guarantee.
  • Prohibited use: Traveller can not choose the credit card and therefore needs to enter a personal credit card.
Company Drop down menu with relevant car rental companies.
Corporate Discount Nummer Customers Corporate Discount Nummer
Customer Request Free text requests
Preferred Rental Preferred Rental are registered as PPC in Amadeus CSX.

Section 'Your Team'

Field Description
Agency

Travel Agency to which the company is allocated.

Confidential

free text

Email delivery
E-Mail invoice delivery E-Mailaddress which is used for invoice delivery. This field can be used in Custom publish action, source 'emailInvoiceDelivery'.

Section 'Comment'

Comments are free text formats.
Module: CSX

Comments will be transmitted as profile notes in Amadeus CSX.


Section 'Log'

The log is a history of all saved modifications. The log shows date, time, user and status "saved profile".

Workflow / Processes

Company create / modify

Company profiles can be created, edited and deleted. Create a new Company in the tab "Companies" by clicking on "Manage companies" and a second click to the green "plus icon". This will create a new empty input mask for a company profile. The deletion of a company profile also deletes all associated travellers. After saving a company profile (new or modifications) the profile data is transmitted to the relevant systems. A status message is shown in the Section Publishing.

Company profiles are not transmitted into AeTM or Cytric

Company setup

Company Setup

In the company setup Custom Field definitions and Custom Publish Actions can be created for a specific company.

CSV Download / Upload

All traveller profiles from a specific company can be downloaded and uploaded via a CSV-File (comma-separated values).

CSV-Datei auswählen

Every single data fields in the CSV will be transmitted into the Faces Profile. Please take into account:

  • Mandatory fields have to be completed in the CSV
  • Dates like birthday must have the Format dd.mm.yyyy (e.g. 23.06.1962)
  • The modifications of numbers (credit card numbers, frequent Flyer numbers) in Microsoft Excel in a CSV-file have some specifications! In Microsoft Excel a number, with more than 15 counts, is automatically displayed exponentially.(KB214233). Numbers like 12345678901234567 will be converted in 1.23457E+16. To prevent this situation, numbers should be captured including spaces, e.g. '1234 5678 9012 34567'.
  • The CSV is produced UTF-8 Code, by opening the CSV with Excel the CSV is encode with ISO-8859-1. For this reason the Special characters "Œ, œ, Š, š, Ÿ, Ž, ž" are not correctly displayed in Excel

 

CSV-Upload Ergebnis

If the upload leads into an error the relevant messages are shown. A printable version of the error message is available in "errorfile".

Update of existing profiles

If an existing profile will be updated, the "uuid" and/or "record locator" must be present in the CSV. The record locator refers to the Amadeus CSX Profil-Recordlocator.
Module: AeTM

If an AeTM profile is created from an existing Faces Profile, the CSV-files must contains the following columns:

Column Discription Value
sortedTravelGroups0.groupId Travel groups / Main travel group Community-Code, sortedAetmRoles0.community is always the Home-Community for the traveller
sortedTravelGroups1.groupId,sortedTravelGroups2.groupId, etc. Travel groups / Further travel group further Communities, it can be done any numbers of communities (numbering: sortedTravelGroups"X")
sortedTravelGroups0.role ,sortedTravelGroups1.role ,sortedTravelGroups2.role, etc. Travel groups / Role AeTM Roles:
  • TRAVELER
  • PRINCIPAL_TRAVEL_ARRANGER
  • APPOINTED TRAVEL_ARRANGER
  • TRAVEL_APPROVER
  • FALLBACK_APPROVER
sortedPublishStates1.id.publishtarget Target system Insert the value "AETM" for a transmission into AeTM
sortedPublishStates1.recordlocator Target system identification number/name AeTM Login Name
To synchronize the existing AeTM profile with an existing Faces Profil, the AeTM Login name must be entered. In case of empty "sortedPublishStates1.recordlocator" a new AeTM profile is created.


Technical/Functional Details

Field-Mapping

Faces CSX umbrella.net Sabre Farelogix
Customer No. AI AN, PIN No.

Customer NumberTrip / Type <Corporate / Business> / DK Number
(only 6,7 or 10 digits are published)

Information/Company Info/Account number
Company AP Name Corporate Information / Corporation Type <Medium> / Corporation Name Information/Company Info/Company Name
Short name PCN n/a Profilename Profile Name
Street AB/AD1 Street / No. Address / Type <Business>/ Address Line 1 PNR Elements/Address/Address
Street 2   n/a Address / Type <Business>/ Address Line 2  
ZIP AB/ZP ZIP Address / Type <Business>/ Postal Code PNR Elements/Address/Postal Code
Place AB/CI City Address / Type <Business>/ City PNR Elements/Address/City
Country AB/CO Country Address / Type <Business> / Country PNR Elements/Address/Country
Phone AP -B Telephone 1 Contact Information / Phone/Phone Type <Business> / Full Phone Number PNR Elemens/Telephone/Type "Business"
Fax AP -F Fax Contact Information / Phone/Phone Type <Fax> / Full Phone Number PNR Elements/Telephone/Type "Fax"
E-Mail, E-Mail 2, E-Mail 3 APE or RM*EMAIL E-mail Contact Information / Email/Email Type <Business> / Email Address PNR Elements/Email/Type "Business"
Form of Payment / credit cards

FP (if "use as form of payment" is activated)

Credit Card (Main or Lodge)

Form of payment / Payment usage <Airlines> / Trip type <all>/Card code,
Card Number, Expiration Date, Additional information.
(Only pulbished if "use as form of payment" is activated)

PNR Elements/Credit Card
Other forms of payment FP INV or FP CASH Credit Card (without Main or Lodge) Form of payment / Payment usage <Airlines> / Trip type <all> / Cash PNR Elements/Other Form of Payment
Rail form of pamyent
Module: Railif module Rail is active
  • RM*DB:ZA:4 (if invoice is selected)
  • RM*DB:ZA:15 (if a credit card is selected)
n/a Form of payment / Payment usage <Rail> / Trip type <all>  
Web-Card   n/a Form of payment / Payment usage <Low Cost Carrier> / Trip type <all>   
Airline Company program   n/a    
Airline SK oder OS n/a Other PNR Move Data/3OSI (exeption for AA 4OSI) PNR Elements/Other Service Information
Guarantee Hotel PHI/G n/a Form of payment / Payment usage <Hotel> / Trip type <all> / Card Code,
Card Number, Expiration Date
 
Hotel Travelguidelines   n/a    
Hotel chain PHI/CO n/a Hotel Preferences / Discount / Vendor Code / Discount Type <Discounts> Preferences/Hotel Basic Preferences/Hotel Chain
Rate-Code PHI/SR n/a Hotel Preferences / Discount / Discount ID  
Customer Request PHI/SI n/a Hotel Preferences / Discount / Additional Information Preferences/Hotel Basic Preferences/Special Information
Car Travelguidelines   n/a    
Guarantee car rental PHI/G n/a Form of payment/Payment usage <Car> / Trip type <all> / Card Code,
Card Number, Expiration Date
 
Company PCI/CO n/a Rental Car Preferences / Discount / Vendor Code / Discount Type <Discounts> Preferences/Car Basic Preferences/Car Company
Corporate Discount Number PCI/CD n/a Rental Car Preferences / Discount / Discount ID  
Customer Request PCI/SI n/a Rental Car Preferences / Discount / Additional Information Preferences/Car Basic Preferences/Special Information
Prefered Rental PPC n/a    
Confidential RX n/a   PNR Elements/Corporate Remarks
E-Mail delivery   n/a    
E-Mail invoice delivery   n/a    
Reporting Office FK and ES n/a    
Agency Locaton     Contact Information/City Airport Code
inherite to Traveller 
 
Comment PN n/a General Information / Category <General> / Type <remark (5 field)>/ Information Information/Notes

Profile actions

COPY

Company name, phone, fax

name,phone,fax

Customer No.

externalnr

Email, Email2, Email3

email, email2, email3

Hotel chain

hotelmemberships#.alliance

Hotel rate code

hotelmemberships#.membernumber

Car rental company

carmemberships#.alliance

Car rental Coperate Discount Number

carmemberships#.membernumber

Car rental customer reqeust

carmemberships0.additionalinfo

Credit card if "use as FoP" set to true

fopCreditcards#. 
Credit Card / only use as FoP = false
nonFopCreditcards#.

Credit Card / all credit cards

sortedCreditcards#.type,sortedCreditcards#.number,sortedCreditcards#.expiration

Guarantee Hotel

hotelGuaranteeCard.type,hotelGuaranteeCard.number,hotelGuaranteeCard.expiration

Guarantee car rental

carGuaranteeCard.type,carGuaranteeCard.number,carGuaranteeCard.expiration

Web-Card

webPaymentCard.type,webPaymentCard.number,webPaymentCard.expiration

Other forms of payment

additionalFormOfPayment

Rail form of payment

formOfPaymentRail 

Generic fields, e.g. in Section "Preferences"

mergedgroups:general.header_prefs:0.value

Travel Groups -Group ID

travelgroups#.id.groupId

Parent company

parentCompany.name

Airline Company program (Airline)

airlineincentives#.alliance

Airline Company program (Infotext)

airlineincentives#.additionalinfo

Email invoice delivery

emailInvoiceDelivery

Fixed Entry

genFixed
e.g. Source: genFixedTEST Target: RM*{} GDS Result: RM*TEST

Preferred Rental

preferredCarMembership.alliance

Cytric Source

Location

cytricLocation

Division

cytricDivision

 


Sabre Source

Sabre Sources can be used in custom field and/or custom published actions.

Customer Number (DK) - Trip Type: Coporate/Business

customerNumber

Customer Number (DK)- Trip Type: Group

customerNumber¥T/GP

Customer Number (DK)- Trip Type: Leisure

customerNumber¥T/LS

Customer Number (DK)- Trip Type: All

customerNumber¥T/AZ

Customer Number (DK)- Trip Type: Emergency

customerNumber¥T/EM

Customer Number (DK)- Trip Type: Family

customerNumber¥T/FM

Employee Information / Employee ID

employeeId

Employee Information / Cost Center

employeeCostCenter

Employee Information / Project ID

projectId

Employee Information / Department

department

Reference Information /Reference Field "Ohters" / Additional information

₵<name>₵

Contact Information / Phone / Full Phone Number

9

Contact Information / Phone / Full Phone Number / City Airport Code

9{}¥A/VIE

Contact Information / Phone / Full Phone Number / Phone Remark

9{}¥R/{}

Contact Information / Phone / Full Phone Number / City Airport Code / Remark

9{}¥A/VIE,R/{}

Contact Information / Phone / Full Phone Number / Type Home

9{}-H

Contact Information / Phone / Full Phone Number / Type Mobile

9{}-M

Contact Information / Email / Email Address

PE¥

Contact Information / Email / Email Address / Type Home

PE¥{}¥T/HOM

Contact Information / Email / Email Address / Remark

PE¥{}¥R/{}

Ohter PNR move data

Ø

Priority Remarks

ɸ

General Information / Category "General" /Type "Remark (5 Field)"

5.


FILTER

Amadeus CSX (WS App "Tenzing")

Filter Company name

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '5'][1]

Filter phone business

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']

Filter Fax

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P01']

Filter customer no. / AIAN

//accountingSection[accountingInformation]

Company address

//addressSection

Filter PIN

//generalProfileInformation/globalIndex

Filter Car Travelpolicy

//carCustomerInformation

Filter Car Travelpolicy Guarantee (PCI/G-)

//carCustomerInformation/customerInformation/guarantee

Filter Hotel Travelpolicy

//hotelCustomerInformation

Filter Hotel Travelpolicy Rate Code (PHI/SR-)

//hotelCustomerInformation/customerInformation/rateCode

Filter E-Mail, E-Mail2, E-Mail3 if Email Delivery Option "Amadeus Fax and Email plus" and Itinerary / e-ticket = false

//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, 'COMP*EMAIL:')]

Filter Reporting Office (ES only)

//pnrSecuritySection

Filter Reporting Office (FK only)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P23']

Filter Confidential

//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation and contains(miscellaneousRemark/miscellaneousRemarkInformation/type, 'RX')]

Filter FoP INV

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier='3' and pnrElementInformation/pnrElementIdentification/informationType='16' and contains(pnrElementInformation/longFreeTextData,'INV')]

Filter FoP CC

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier='3' and pnrElementInformation/pnrElementIdentification/informationType='16' and contains(pnrElementInformation/longFreeTextData,'CC')]

Filter Car Travel guidelines/Pefered Rental

//carPreference

Filter Airline Company Programm (OSI)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = '28']

Amadeus CSX (WS App "TenzingV2")

Faces CSX FILTER
Company Name AP //CompanyInfo//TelephoneInfo[@PhoneLocationType='8']
Customer No. AIAN //TicketingAccountInformation
Customer No. as PIN PIN //UniqueID[@ID_Context='PIN']
Address AB //AddressInfo
Phone AP <number>-B //CompanyInfo/TelephoneInfo[@PhoneLocationType='7']
Fax AP <number>-F //CompanyInfo/TelephoneInfo[@PhoneLocationType='6']
Confidential RX //Comments/Comment[@Name='RX']

Amadeus CSX

Change of Travel department OID

If a new travel department OID is registered (or modified) on an existing company, then:

  1. The company in the old OID is deactivated (also all associated travellers are deactivated)
  2. A new company in the registered OID is created
  3. In Faces all CSX record locator of all travellers will be deleted. Within the next 60 minutes all travellers affected are created in the new OID

AeTM

Company profiles will not be synchronized into AeTM.

Cytric

Company profiles will not be synchronized into Cytric