Profile Traveller

Overview

In this tab traveler profiles are managed.

Layout

Profil Reisende verwalten

User Interface

For User authorization levels and other features click here Administrator

Section 'Login'

In the 'Login' section, the login details for Umbrella Tenzing Faces are managed.

Field	Description
User name	Any user name can be chosen, but must be unique within a travel agency.
Password	The password must contain at least 8 characters and contain at least one letter and one number. If the traveler has no password, a password will be proposed.
Send access	Here, the access to the traveler or to the associated travel arranger can be sent.

Section 'Publishing'

Field	Description
Amadeus CSX, Profile number	The result of the last transmission to CSX appears, together with the record locator of the profile. Internet Explorer only: if the Tenzing Faces site is listed as "Trusted Site" the Profile can be opened directly in the Amadeus Selling Platform by clicking on the CSX record locator.
AeTM, User name	The result of the last transmission to CSX appears, together with the AeTM Login name.
AeTM Role	Module: AeTM For each AeTM community which is defined on the associated Company, the role of the traveler can be defined here. The traveler must have a Home Community mandatory. A new traveler must first be saved before the communities can be edited. The reason for this is, that firstly the connection must be made to the company.

Section 'General'

Field	Description
Company	The company, to which the traveller is associated
Gender	'Mr' or 'Mrs'
Title	As titles are currently available: DR PROF
First name	The first name of the traveler as in the passport. This is a required field.
Middle name	Here you can specify an optional middle name, according to the passport
Surname	The last name of the traveler as in the passport. This is a required field
Date of birth	The date of birth of the traveler. This is a required field for the traveler. Company For supporters, this field is 'no' required field.
Citizenship	Here the citizenship is registered by chosing the country of origin
Language	Here the language of the user interface can be selected
Phone business	Register the business phone number of the traveller
Phone private	Register the private phone number of the traveller
Mobile	Register the mobile phone of the traveller
E-Mail	Register the E-Mail address of the traveller
Itinerary / e-ticket	If this checkbox is disabled, a '* PAX' is entered in the CSX profile before the e-mail address to devalue the address (eg PAX*NAME@FIRMA.COM)
Out of Office until	The absence of the traveller (relevance for approvers)
Traveller	Company If this box is checked, the travellers profile is a traveller. Can only be assigned by the supporter or company administrator / profile manager.
Arranger / Assistance	Company If this box is checked, the travellers profile is an arranger. Can only be assigned by the supporter or company administrator / profile manager.
Approver	Company If this box is checked, the travellers profile is an approver. Can only be assigned by the supporter or company administrator / profile manager.
Profile manager	If this box is checked, the travellers profile is a profile manager. Can only be assigned by the supporter.
Personal creditcard	If a "Personal Credit Card" is allowed on the Company, the traveler may deposit its private credit card here.
Creditcard no.	Credit Card of the traveller
Expiration	The expiration date of the credit card
Form of payment	Selection of "-" none, personal credit card or invoice

Declaration profile types "Arranger, Approver, Profile Manager"

Various functions and privileges can be assigned by activating the checkmark of arranger, approver and profile manager.

Profile Type	Function/Rights
Arranger	can be selected as arranger in the section Administration With his access, the Arranger is allowed to manage the associated travellers. He can not delete profiles. Module: AeTMAdditionally the role of "appointed travel arranger" and "principal travel arranger" will be listed
Approver	can be selected as approver in the section Administration With his access, the Approver is allowed to manage the associated travellers. He can not delete profiles. Module: AeTMAdditionally the role of "travel approver" and "fallback approver" will be listed.
Profile Manager	has the same functions and rights as Administrator. Module: AeTMThe Profile type Profile Manager replaces the role of the Profile mangager in AeTM.

One or more types can be assigned to a Profile. Whereas the rule for a profile manager applies, that it must be assigned to at least one other type.

Section 'Preferences'

Field	Description
Seat request	Choose between window and aisle seat (the seating preference is taken into account when booking, but it is not guaranteed and subject to change).
Meal request	Enter food preferences of travelers (eg: Gluten Intolerance).
Smoker	Check, if the traveller is a smoker.
Web-card	Enter your credit card here, if in the company or traveler profile a web-card is available (web-booking).
Airline Company program
Airline	Enter your airline / alliance frequent flyer program here.
Number	Register the loyalty program number of the traveler of the airline / alliance here.
PIN	Register the PIN number of your loyalty program here.
Hotel Travel guidelines
Hotel guarantee	Select the credit card to guarantee the hotel if available in the company or traveler profile.
Hotel chain	Enter the Hotel chain here.
Number	Register the hotel loyalty program number of the traveller here.
Customer request	Enter specific customer requests manually.
Guarantee	Depending on the settings on the Company a credit Card can be selected here or there is a default card stored in the background.
Rental Car guidelines
Rental car company	Select the Rental car company here.
Number	Register the car loyalty program number of the traveler here.
Customer request	Enter specific customer requests manually.

Section 'Travel documents'

Field	Description
Passport data
Nationality	Enter the nationality of the traveller here.
Passport number	Enter the passport number here.
Date of issue	Enter the date of issue of the passport.
Place of issue	Enter the place of issue of the passport.
Expiration date	Enter the date of expiration of the passport.
Visa Information
Country	Register the country for which the visa is valid.
Number	Enter the visa number here.
Date of issue	Enter the date of issue here.
Expiration date	Enter the date of expiration here.
Identification cards
Country	Enter the nationality here.
Number	Register the number of the identification Card.

Section 'Administration'

The following fields shall apply to the arranger as well as approver and emergency contact

Field	Description
First name	First name of the arranger/approver/emergency contact
Surname	Surname of the arranger/approver/emergency contact
E-Mail	E-Mail address of the arranger/approver/emergency contact
Phone	Phone number of the arranger/approver/emergency contact
Itinerary / e-ticket	If this checkbox is disabled, a '* PAX' is entered in the CSX profile before the e-mail address to devalue the address (eg PAX*NAME@COMPANY.COM)

Section 'Comment'

Any text can be inserted in the 'Comment' field.

Module: CSX

Comments are published as profiles Notes to the CSX.

Section 'Log'

The log is a history of recent changes. Date, time, user and the status "saved profiles" is displayed

AeTM Integration

If Tenzing Faces is configured as "profiles exit point" in AeTM, the profile of the traveler will appear in Tenzing Faces

• The Tenzing Faces Login-Data will be hidden
• The publishing-status will only be shown for AeTM

Workflows / Processes

Create and edit Travellers

company

agency

admin

Create a new traveller by clicking on "Manage travelers" and then click the plus icon on the right hand side. This opens a new travellers mask.

Following fields are mandatory in order to create a new profile: User Name, company, gender, first name, surname, email address, birth date

Birth date is not mandatory for a supporter

Search travellers

Following terms can be used when searching for a traveller:

• First name
• Last Name
• CSX profile number
• AeTM Username
• Company Name

Send access

By clicking on "send access" the login information will be sent to the traveller via email. This function always generates a new, temporary password. When you first login, the traveler must set a new password and accept the Privacy Policy.

Technical / Functional Details

Field-Mapping

Faces	CSX	AeTM	umbrella.net	cytric
Company	PCN		Company
Username		Login Name		User Name
Main travel group		Community Codes		Travel Policy Group
Add. travel group		Community Codes
Role		Role
Gender	NM (MR / MRS)	Gender	Title	Personal Data/Greeting
Titel	NM	Title of Passenger		Personal Data/Title
First name	NM	First name	First names	Personal Data/First name
Middle name	NM	Middle name
Surname	NM	Surname	Name	Personal Data/Last name
Date of birth	PBD	Date of birth	Date of birth	Personal Data/Date of birth
Nationality	PCZ			Personal Data/Country of Citizenship
Language		Preferred Language	Language	Personal Preference/Language Selection
Phone business	AP -B	Business Phone	Telephone 1	Personal Data/Telephone
Phone private	AP -H		Telephone 2
Mobile phone	selectively AP -M or APM	Mobile Phone 1	Mobile	Personal Data/Mobile Telephone
E-Mail	Depending on the "dispatch e-mail" in the Company Profile: Amadeus Mail: If "Itinerary" is activated: APE- If "Itinerary" is deactivated: APE-PAX* Amadeus Fax Email Plus If "Itinerary" is activated: RM*EMAIL If "Itinerary" is deactivated: RM*PAX*EMAIL	E-Mail 1	E-Mail	Personal Data/eMail
Personal Creditcard			Credit Cards
Form of paymnet (personal creditcard)	FP	Credit card (Index is adjustable CC1, CC2, CC3)	Credit Cards (Main or Lodge)	Credit Card and Payment Card Information
Seat request	ST/A oder ST/W	Seat Preference	Booking data-Preferences-Seat	Personal Preference/My Air Travel Preferences/Seat
Meal request	SR*	Meal Preference	Booking data-Preferences-Food	Personal Preference/My Air Travel Preferences/Special Meal Request
Smoker	PSH/Y, PSH/N	Smoking Preference	Booking data-Preferences-Smoker
Airline Company program
Airline + Number	FFN	Frequent Flyer	Booking data-Memberships-Type (Flight)	Frequent Traveler Numbers for Airlines
PIN	RX
Hotel travel policy
Hotel guarantee	PHI/G
Hotel chain	PHI/CO	Frequent Hotel Guest/Hotel Chain	Booking data-Memberships-Type (Hotel)	Frequent Traveler Numbers for Hotel Chains
Number	PHI/ID	Frequent Hotel Guest/Loyalty Number	Booking data-Memberships-Type (Hotel)	Frequent Traveler Numbers for Hotel Chains
Customer request	PHI/SI
Rental car travel policy
Rental car Company	PCI/CO	Frequent Renter Membership/Car Renter Chain	Booking data-Memberships-Type (Rentalcar)	Frequent Traveler Numbers for Rental Car Vendors
Number	PCI/ID	Frequent Renter Membership/Loyalty Number	Booking data-Memberships-Type (Rentalcar)	Frequent Traveler Numbers for Rental Car Vendors
Customer request	PCI/SI
Rail information
Card	RM*DB:BC:			Rail Discount Card
Number	RM*DB:BC:			Rail Discount Card
Experation	RM*DB:BC:			Rail Discount Card
Collect points	RM*DB:BC:			Rail Discount Card
Class	RM*DB:BC: and RM*DB:RW			Rail Discount Card
Delivery	RM*DB:RW:			Rail Discount Card
Wagontype	RM*DB:RW:			Rail Discount Card
Wagon extra	RM*DB:RW:			Rail Discount Card
Seat	RM*DB:RW:			Rail Discount Card
Identification	RM*DB:OLT			Rail Discount Card
Passport data	Choice between 'PAS' and/or SR DOCS	Passport 1/Passport 2		Government ID and Visa Data
Nationality	PAS/CO	Country of Citizenship	Booking Data-Passport-Nationality	Government ID and Visa Data/Issuing Country
Passport number	PAS/NR	Passport number	Booking Data-Passport-Number	Government ID and Visa Data/Government ID Number
Issue date	PAS/IS		Booking Data-Passport-Date of issue
Expiration date	PAS/EX	Expiration date	Booking Data-Passport-Expiry Date	Government ID and Visa Data/Government ID Expiry Date:
Visa Information
Country	PIV/CO			Government ID and Visa Data/Visa Country
Number	PIV/NR			Government ID and Visa Data/Visa Number
Issue date	PIV/IS			Government ID and Visa Data/Visa Issue Date
Expiration date	PIV/EX			Government ID and Visa Data/Visa Expiration Date
Identification cards
Country	PID/CO
Number	PID/NR
Arranger	Depending on the "dispatch e-mail" of the Company: Amadeus Mail: If "Itinerary" is activated: AP ,/-ARR If "Itinerary" is deactivated: AP ARR* Amadeus Fax Email Plus If "Itinerary" is activated: RM*EMAIL: ,/-ARR If "Itinerary" is deactivated: RM*ARR*EMAIL:	Assignement of the arranger (appointed travel arranger / principal travel arranger)		Personal Preferences/Select Travel Arranger
Approver	Depending on the "dispatch e-mail" of the Company: Amadeus Mail: If "Itinerary" is activated: AP ,/-AUT If "Itinerary" is deactivated: AP AUT* Amadeus Fax Email Plus If "Itinerary" is activated: RM*EMAIL: ,/-AUT If "Itinerary" is deactivated: RM*AUT*EMAIL:	Assignement of the approver (travel approver / fallback approver)
Emergency	Depending on the "dispatch e-mail" of the Company: Amadeus Mail: If "Itinerary" is activated: AP ,/-ECT If "Itinerary" is deactivated: AP ECT* Amadeus Fax Email Plus If "Itinerary" is activated: RM*EMAIL: ,/-ECT If "Itinerary" is deactivated: RM*ECT*EMAIL:	Emergency Contact Name Emergency Contact Number		Emergency Contact Information/Name/Telephone
Comments	PN

Profile actions

Amadeus CSX

FILTER

Filter Emergency contact for "Amadeus Fax und Email plus"

• For RM*EMAIL:MY@EMERGENCY.COM,/-ECT:

//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, ',/ECT')]

• For RM*ECT*EMAIL:MY@EMERGENCY.COM:

//remarkSection[miscellaneousRemark/miscellaneousRemarkInformation/type = 'RM' and contains(miscellaneousRemark/miscellaneousRemarkInformation/longFreeText, '*ECT*')]

Filter Emergency contact for "Amadeus Email"

• For APE MY@EMERGENCY.COM,/-ECT:

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ECT')]

• For APE ECT*MY@EMERGENCY.COM:

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'ECT*')]

Filter Emergency contact "Name"

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and contains(pnrElementInformation/longFreeTextData, ',/-ECT')]

Filter Arranger "Name"

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType != 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ARR')]

Arranger Email (E-Ticket/Itinerary = true)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-ARR')]

Arranger Email (E-Ticket/Itinerary = false)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'ARR*')]

Filter Approver "Name"

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType != 'P02' and contains(pnrElementInformation/longFreeTextData, ',/-AUT')]

Approver Email (E-Ticket/Itinerary = true)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'ARR*')]

Approver Email (E-Ticket/Itinerary = false)

//pnrElements[pnrElementInformation/pnrElementIdentification/informationType = 'P02' and contains(pnrElementInformation/longFreeTextData, 'AUT*')]

Filter Phone private

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '4']

Filter Mobile phone

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = 'P25']

Filter Seat request

//seatAndServiceRequests[seatAndServiceRequestInformation/seatRequestInformation/seatCharacteristic]

Filter Phone Business

//pnrElements[pnrElementInformation/pnrElementIdentification/textSubjectQualifier = '3' and pnrElementInformation/pnrElementIdentification/informationType = '3']

Filter Meal request (SR*Mealcode)

//seatAndServiceRequests[substring(seatAndServiceRequestInformation/serviceRequestType/ssrCode, string-length(seatAndServiceRequestInformation/serviceRequestType/ssrCode) - string-length('ML') +1) = 'ML']

Filter Citizenship

//generalTravellerInformation/personalTravellerInformation/citizenship

Filter Birthday

//generalTravellerInformation/personalTravellerInformation/birthDate

Filter Hotel Travelpolicy

//hotelCustomerInformation

Filter Car Travelpolicy

//carCustomerInformation

COPY

Company assignement

company.name

Personal credit card (Amadeus CSX)

creditcardCsx

Personal credit Card (Galileo WS)

creditcardGws

Form of payment (Amadeus CSX)

fop

Form of payment (Galileo WS)

fopGws

Web-card

webcard

Main Travel Group (Description)

homeCommunityDescription

AeTM

Module: AeTM

Travellers will be transferred to AeTM (via ProfileLink) - if enabled