Login and Password

General

To join Umbrella Faces Suite, the following data are required:

• User name (Benutzername)
• Password (Passwort)
• Agency-Key (Agentur)

Those login data are allocated to a Traveller, Arranger , Approver and Administrator.

Procedures / Processes

Credentials

Credentials are sent via email. Credentials can be sent by an arranger, approver, administrator or a profile manager and a supporter.

Login

The URL https://faces.umbrellanet.ch/faces/login can be accessed with the obtained credentials.

 

Data protection / Privat policy

After the initial login, the data protection provisions have to be accepted.

 

Password

A password must contain at least 8 characters, with a minimum of one digit, one capital letter and one special character.

Password renewal

The password must be renewed every 90 days.

New password request

If a user forgets their password, a new password can be requested.

Change temporary password

The first time you log in, the temporary password from the login email hast to be changed. The new password must conform to the password guideline requirements indicated above.

 

Password locked

After a wrong password is entered three times, the user access is blocked for 10 minutes. A new password must be requested if the user wants to access Faces immediately.

Password including AeTM-Integration

When working with the AeTM-Integration (see AeTM Integration), the Faces credentials are not relevant. Therefore, the login works slightly different:

• Faces username and password are only displayed by creating new travellers (mandatory)
• To prevent that the AeTM password stored in Faces is not different from that in AeTM, the Community Settings should be adjusted with 'Enable password expiration', so that AeTM passwords never expire. If this is not configured, the user will eventually be forced to set a new password directly in AeTM, while in Faces then still the old password is stored.

• The AeTM-Integration never verifies if a password in Faces  is expired or not and it does not realise either if it were.

User rights

User level	Own traveller profile	Edit self	Edit other travellers	Edit company	Edit travel agency
Traveller	Yes	X
Approver, Arranger	Yes	X	Only assigned travellers
Company admin	No	X	All travellers in same company	Only some of the data/ fields
Agency admin	No	X	All travellers	yes	Only some of the data/ fields